Community Justice Case Manager - Rainier Beach

Evergreen Treatment Services•Seattle, WA

2d•Onsite

About The Position

Evergreen Treatment Services (ETS) has been transforming lives through innovative addiction and social services in Western Washington for over 50 years. ETS is committed to fostering a diverse and inclusive community and actively works towards racial equity, health equity, and community justice. The REACH Program, part of ETS, supports individuals experiencing homelessness and behavioral health conditions by providing outreach, relationship building, healing interventions, and systems advocacy. REACH offers care coordination, clinical services, and support for accessing and maintaining housing, all based on harm reduction principles. The program also incorporates a racial equity lens to dismantle systems of oppression and address historical trauma. REACH aims to build a robust behavioral health response that diverts individuals from jail by providing community-based services. Services include survival support, linkages to housing, legal assistance, healthcare, entitlements, and treatment for substance use and mental health conditions. The REACH team values diversity, racial equity, social justice, hard work, creativity, and a good sense of humor. People impacted by the criminal legal system are encouraged to apply.

Requirements

High school diploma or equivalent required.
The ability to respectfully engage and develop a working alliance with the people we are serving is essential.
Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders required.
Skills necessary to provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
Ability to advocate and effectively communicate and problem solve under pressure in high stress situations.
Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
Strong interpersonal skills and verbal/ written communication skills.
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
Flexible team player, with excellent attention to detail.
Ability to maintain confidentiality and use discretion when handling highly sensitive information.
Ability to set boundaries, resolve conflict and de-escalate issues.
Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes.
Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.

Nice To Haves

Further education/training is desirable.
Street outreach experience a plus.

Responsibilities

Provide engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution.
Provide outreach, long-term engagement, and supportive services to a caseload of approximately 25-30 individuals.
Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
Assess participants for severity of chemical dependency and housing status and determine needs for other services (e.g., medical, mental health).
Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA).
Assist participants in finding housing and maintaining occupancy.
Develop and implement, with participant input, an individualized Service Plan addressing needs for food, clothing, shelter, health care, and substance use disorder treatment or reduction/elimination of drug/alcohol use through self-change methods.
Update the Service Plan periodically to reflect progress and emerging needs.
Develop and maintain working relationships with Sobering Center staff, DSHS workers, chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, Assessment Center staff, protective or representative payees, and other community programs.
Provide structured Intensive Case Management services consistent with program policies.
Develop and maintain collaborative relationships with LEAD partners including Seattle Police Department, King County Sheriff, King County and City of Seattle Prosecutor’s office.
Provide advocacy and support for participants within the criminal justice system, including court appearances and written communication.
Attend regularly scheduled Operational Work Group Meetings and participant staffing with partners.
Accompany participants to appointments as needed.
Assist participants in developing a spending plan and in shopping.
Advocate for the participant with a wide variety of other service providers.
Assist participants in gaining entry into service programs.
Develop relationships with housing resources and assist the participant in gaining access to appropriate housing.
Identify gaps and barriers in available community resources and advocate for systemic changes.
Attend REACH and LEAD team meetings and other required meetings.
Develop and maintain participant files for assigned caseload according to program, contract, and state requirements.