Community Intervention Specialist

Milwaukee County Wisconsin•Milwaukee, WI

1d•Hybrid

About The Position

The Department of Health and Human Services Housing Division supports individuals with accessing and maintaining housing. We strive to provide Milwaukee County residents in need with a safety net, decent and safe affordable housing, and a connection to opportunities which improve their quality of life. We use available funding sources in the most equitable and efficient manner. The Community Intervention Specialist – Supportive Housing Liaison will support the Milwaukee County Housing Services mission to promote housing stability, recovery, and self-sufficiency using Housing principles. This position will divide time between direct program oversight of West Haven, a transitional housing program for women and families fleeing domestic violence and/or sex trafficking. This role will also serve as a liaison to several permanent supportive housing buildings to promote tenant stabilization, eviction prevention, and collaboration among property management as well as supportive service providers.

Requirements

Current resident of the State of Wisconsin
Current Wisconsin Driver's License and access to a reliable insured vehicle; both must be maintained throughout employment
A Bachelor’s degree or higher in Social Work or a Human Services related field from an approved college or university
At least one (1) year of experience working with the homelessness population in the supportive housing field, human services, or related experience is required.
At least intermediate experience with computer and software applications such as Microsoft Word and Microsoft Excel

Nice To Haves

Knowledge of housing programs and opportunities as they relate to homelessness and individuals/families facing eviction.
Knowledge of available housing resources; referrals and knowledge of the permanent supportive housing model; landlord evictions, and the ability to work with individuals with a wide range of housing prevention need.
Ability to manage county funds that can be used for qualifying individuals.

Responsibilities

Attend referral staffing, to facilitate referral move ins and intake.
Enter data into tracking system.
Coordinate building related needs.
Provide regular onsite support for residents and support staff.
Provide residents with referrals to community resources, collaborate support of needs, utilize trauma informed and de-escalation techniques.
Serve as a liaison for supportive housing buildings.
Collaborate with property management and contracted supportive services agencies.
Participate in monthly utilization reviews, attend resident meetings, and other on-site events as appropriate.
Support building teams in addressing tenant concerns early, with a focus on eviction prevention and housing retention.
Advocate for client needs, provide resources as needed, coordinate staffing for tenants who are struggling, and maintain communication with community-based service providers.
Perform other duties as assigned.