Community Impact Specialist

Community Medical Services•Tucson, AZ

1d•Hybrid

About The Position

Community Medical Services (CMS) is hiring a Community Impact Specialist to assist patients recovering from addictions to opioids and other illicit substances. In this role, you will foster relationships with community partners, including coalitions, health homes, sister agencies, specialty providers, local hospitals, clinics, law enforcement, and fire and EMT services. You will serve as an integral point of contact for coordinating care between opioid treatment program clients and community agencies, supporting CMS clinic staff in providing a safe environment for individuals starting their recovery journey. This position is part of a mission to help individuals recover from substance use disorders and offers a supportive, engaging, and fulfilling work environment.

Requirements

Ability to travel within the region, including to all CMS locations as needed
Culturally competent and sensitive to individualized client treatment needs
Valid Driver License and Motor Vehicle Clearance (satisfactory driving record for 39 months)

Nice To Haves

Experience in substance abuse rehabilitation and/or opioid treatment programs
Bilingual
Knowledge of community resources, including food stability, housing, recovery stability, employment, benefits, inpatient MAT friendly recovery services, shelters, emergency services, PCP, and special populations.
Works with passion, humility, integrity, and a positive attitude.
Is sensitive to the needs of individuals in substance abuse treatment.
Can interact with clients in a friendly, helpful, and courteous manner.
Is comfortable working in a wide range of settings, including any CMS clinic location, community-based settings, correctional health facility, or inside a transport vehicle.

Responsibilities

Identify and access community resources.
Provide timely and accurate documentation, including for all client/agency encounters, coordination of care efforts, and community outreach activities, presentations, and meetings.
Maintain outreach program data in multiple databases, including QuickBase, Methasoft, and CRM.
Maintain appropriate coordination of care with all systems and provide documentation as requested from system partners.
Provide support, including intake documentation, to special populations and projects.
Resolve client altercations, manage crisis episodes, and assist in conflict resolution.
Attend provider and community meetings for the purpose of advocating, educating, and supporting system partner relationships.
Work with the project management team to support program development and implementation.
Receive and process referrals for community support from multiple CMS clinics and community system partners.
Complete documentation within 24 hours of shift.