Community Impact Program Specialist

United Way of Southern Nevada Inc•Spring Valley, NV

1d•Hybrid

About The Position

The Community Impact Program Specialist serves as a supportive member of the UWSN's Community Impact team by providing administrative and project support to CI Managers, Directors and the Senior Director. They support the general administrative and project functions of a wide variety Community Impact activities including data entry and cleaning, preparing reports and documents, compiling and filing documents, scheduling meetings, organizing files (physical and electronic), responding to phone and email inquiries, and other duties to support the team.

Requirements

An Associate's or Bachelor's Degree or equivalent experience in Social Work, Urban Studies, Emergency Management, or a similar field.
Ability to prioritize workload and meet project deadlines.
Strong time management skills.
Ability to accurately extract data from reports or forms, posting information as required.
Ability to perform basic math functions (addition, subtraction, division and multiplication), including an understanding of common formulas and equations (determining average, median, percentages, etc.).
Excellent oral and written communication skills.
Ability to provide customer service and guidance to people with a wide range of cultural backgrounds, age ranges, emotions, training, and experience.
Access to and ability to use reliable transportation, which may include a personal vehicle or public transportation.

Nice To Haves

Preferred two years of experience in administrative support or social services.
Ability to speak, read and write in English and a second language (preferably Spanish, Chinese, or Tagalog) is strongly preferred.
Experience with early childhood or K-12 education, human services, basic needs assistance, housing programs, and/or volunteerism.
Experience working in deadline-driven environments.

Responsibilities

Provide administrative support to UWSN Program Directors and Program Managers overseeing emergency assistance programs, community impact grant programs, and supportive service programs.
Respond to requests for assistance from community members and agency contacts in both English and other languages.
Support CI Team in compiling and submitting regular reports to funders.
Create agendas, meeting invitations, and meeting minutes.
Process incoming applications and requests for assistance from members of the community and employees of corporate partners.
Make referrals to community-based service providers for food, housing, shelter, and other basic needs assistance.
Conduct data entry, data cleaning, and development of spreadsheets specific to project needs.
Assist in the development and dissemination of reports and related documents promoting UWSN Community Impact Programs.
Maintain organized and updated files, documents and reports for multiple projects and in collaboration with multiple team members.
Act as liaison between CI team and Marketing team.
Demonstrate strong organizational skills.
Demonstrate empathy and understanding in connecting community members in need with available resources.
Other duties as assigned.