Community Impact Associate Manager, Arby's & SONIC

Inspire•Atlanta, GA

3d•Onsite

About The Position

The Inspire Brands Foundation supports the philanthropic efforts of Inspire Brands and its portfolio of companies. The Community Impact Associate Manager supports the implementation and execution of brand‑specific philanthropic programs for Arby’s and SONIC. This role focuses on program coordination, stakeholder support, customer service, and communications to help deliver meaningful community impact. The Community Impact Associate Manager works closely with franchisees, field teams, and internal stakeholders to support fundraising campaigns, teacher development programming, and community grant initiatives. This is a hands‑on, execution‑focused role ideal for a strong communicator with a service mindset and a passion for community engagement. This position is required onsite 4 days per week, typically Monday- Thursday.

Requirements

4 yr degree or equivalent experience
3+yrs of experience in customer service, communications, nonprofit work, community engagement, program coordination, or a related field.
Strong collaborative skills
Excellent written and verbal communication skills
Highly relational with a service-minded approach to building relationships
Strong customer service skills with a proactive, solutions-oriented mindset
Self-starter
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Power Point)

Responsibilities

Serve as primary liaison for franchisees and field teams for their community impact work
Assist with communications and coordination between brand teams, Foundation leadership and external stakeholders
Execute local grants nomination and distribution process on behalf of Arby’s and SONIC
Manage SONIC Disaster Relief fund, including communications and fund disbursement
Identify stories of impact and engagement within the brands and the communities we serve
Partner with Arby’s & SONIC social and communication teams to communicate impact and engagement stories both internally and externally
Support the educator application and selection process for the SONIC Teacher Development Program at Ron Clark Academy
Coordinate logistics and provide support before, during and after training experiences for the SONIC Teacher Development Program
Act as a point of contact for teachers to ensure a positive and supportive experience.
Assist with franchisee and field communications related to in-restaurant fundraising campaigns for Arby’s and SONIC, including campaign materials, timing, and expectations
Support grant administration connected to the campaign
Manage incentive tracking, fulfillment, and reporting for fundraising campaigns
Serve as a customer service contact for franchisees and field teams during the campaign period
Perform other duties as assigned.