Community House Manager

KENCCID•Philadelphia, PA

2d•Onsite

About The Position

The Community House Manager (CHM) is responsible for managing group homes for Individuals with developmental disabilities. This professional is responsible for maintaining a safe, supportive, home environment which facilitates the development of independence, empowerment, and self-help skills among Individuals. This professional is responsible for promoting KenCCID’s vision, mission and values, and in implementing the best practices in the “Everyday Lives” publication from the Office of Developmental Programs (ODP). The CHM is responsible for four core duties; directing care for up to six (6) Individuals residing at assigned homes, ensuring that assigned homes meet the compliance standards, managing allocated funds and resources for assigned homes, and supervising the work of Direct Support Professionals (DSPs) at assigned homes. Other duties may be assigned on an as-need basis. The intent of this description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

Experience working face to face with people in a customer service, health/human services or business environment, ideally with demonstrated supervision of employees in a direct care or community home environment that supports individuals with disabilities
Associate degree in related field with three years of experience, or high school diploma or equivalent with five years of experience
Valid Driver’s License
Ability to read and understand English as it relates to reading medical prescriptions, directions, recipes, policies, procedures and directions for managing the daily life and activities of Individuals and a safe and healthy home
Basic technology literacy, including, but not limited to the ability to read and respond to email, generate reports and access online resources
Ability to use online records technology, including scanning and uploading documents to a database
Proven communication skills both written and verbal
Patient and caring work attitude
Able to effectively multitask
Math and finance aptitude
Health conscious and organized in maintaining clean, safe environment
Demonstrated home management skills, to include, budget management, cleaning, menu preparation and nutrition and emergency steps
Proven Supervisory skills
Ability to direct and advise others in the execution of their duties
Skilled at giving direction and able to train employees on job related content
Demonstrated care-giving skills
Able to evaluate and assess Individuals’ behavior and make applicable recommendations
Ability to follow written directions/plans and record results
Demonstrated home management expertise
Skilled at budget/financial management
Effective at managing crisis to resolution
Ability to keep accurate records
Work well under pressure
Proficient at working with others for common goal
Attention to detail and accuracy
Consistently show sound judgment
Ability to adapt to spontaneous situations
Must be able to lift 40 pounds & possess physical dexterity
Must be able to shovel snow, climb/walk up stairs
Physical capability to perform household chores
Physical ability for wheelchair transfer, walking, lifting pushing wheelchair when required
Ability to drive a modified van
Ability to sit long hours
Adequate sight/vision capability to be able to read small print on medication labels

Responsibilities

Ensures that all Individuals are being treated with respect and dignity and that the rights of the Individuals are observed at all times
Responsible for all assigned homes being in compliance with the group home licensing requirements set forth in Pennsylvania law (55 Pa. Code § 6400, hereinafter “6400 regulations”)
Manages and administers all financial accounts for assigned homes
Supervises the work of all Direct Support Professionals (DSPs) assigned to the homes
Ensures that the specified services provided in the Individual Service Plans (ISPs) for each individual are provided, focusing on quality of life for Individuals
Submits monthly reports on the Individual’s progress towards ISP outcomes to RD
Collaborates with PS and RD to review ISPs, behavior plans, assessments and medical histories regularly to ensure that all services are provided as required; reports on any recommendations, changes, or discrepancies in the plan
Attends and participates in ISP reviews or other meetings related to the Individual
Coordinates medical care for Individuals; reviews daily medication log and ensures that all Individuals meet all medical and dental appointments
Ensures that nutritional needs of Individuals are met, including ensuring that healthy food for Individuals is available and that Individuals follow any and all dietary guidelines and recommendations
Participates in the ongoing assessments, updates, and recommendations for the ISP
Reports any and all issues involving potential abuse or neglect of an Individual to Incident Management staff; completes incident reports and works with Incident Management on any investigations
Understands basics of social services system, Medicaid, ODP waiver programs, ISPs, staffing ratios, etc.
Works directly with family members, support coordinators, medical treatment teams, and others to support Individual goals
Works with outside stakeholders and service agencies to coordinate services; ensures transportation for Individuals to day program sites, job sites, or other appointments
Ensures that all homes comply with the 6400 regulations on a daily basis
Ensures that safety equipment in all homes is in good working order, including but not limited to smoke detectors, security alarms, fire extinguishers, etc.
Monitors upkeep and maintenance of all assigned homes and files requests with maintenance staff for needed repairs
Prepares and submits weekly written reports on compliance status for all assigned homes
Alerts RDs of compliance issues at sites and resolves issues within 24 hours
Reviews and submits service notes, medical information, and other documentation through KenCCID’s electronic records database
Conducts required monthly fire drills, reviews outcomes of fire drills with Individuals and staff, and documents status of drills
Responsible for compliance with federal OSHA standards at all assigned homes
Remains in compliance with ODP requirements regarding training, physicals, tuberculosis testing, and drivers license
Allocates and reconciles petty cash to the DSPs for food, shopping, and necessities for the individual
Ensures that groceries and all items purchased for the home are audited and delivered, and allocated for the Individual’s use only
Responsible for upkeep and maintenance of all KenCCID vehicles assigned to homes; monitors vehicle log and GPS reports, reports any damage to vehicles, and ensures that all vehicles are clean and gas levels do not drop below a quarter tank
Collaborates with fiscal department on all work orders or bids for maintenance services
Ensures that DSPs complete assigned job responsibilities pursuant to their job descriptions and the Individual’s ISP
Serve as role model and mentor for DSPs in terms of attendance, professionalism, and work ethic
Align DSP performance with KenCCID mission and values
Works with scheduling coordinator to ensure that DSPs are available to meet staffing ratios for all assigned homes
Reviews and approves requests for paid time off and collaborates with HR and payroll on any attendance, timesheet, or benefits issues
Provides site-specific orientation for all new employees stationed at assigned homes, including training on ISPs
Provides quarterly site-specific refresher orientation for all employees stationed at assigned homes, including training on ISPs, assessment and medical history
Observes, measures, and evaluates DSP job performance, utilizing supervision and evaluation tools
Enforces KenCCID’s standards of conduct and discipline and documents issues where these standards are violated; collaborates with HR to issue verbal and written warnings
Collaborates with training coordinator to provide ongoing training for DSPs, and ensures that all DSPs are current on training requirements, including but not limited to online training, medication administration, first aid and CPR, and on working with nonverbal Individuals
Engages staff in frequent review of fire safety procedures, evacuation procedures, and the designated safe place outside the home in the event of a fire
Understands contents of union contract, employee handbook and employee benefits in managing work of DSPs