Community Host

Neighborly Ventures•Salem, OR

17d•Hybrid

About The Position

Neighborly Communities is seeking a part-time Community Host to join our team at Koz on State! Our mission is to build an outward, disciplined, and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington, and Utah multi-family markets. The Community Host supports the resident experience across assigned Neighborly Communities properties by fostering connection, engagement, and a welcoming community environment. This role focuses on resident interaction, event support, and visible on-site presence that enhances community culture and supports on-site teams. The Community Host may float between multiple communities based on operational needs and works under the direction of the Community Manager, with functional oversight from the Regional Director of Operations.

Requirements

Strong interpersonal and verbal communication skills
Ability to interact with residents and team members using an outward mindset
Friendly, reliable, and professional demeanor
Ability to observe situations and escalate concerns appropriately
Ability to manage time effectively and follow direction
Ability to act with integrity, professionalism, and confidentiality
Ability to learn and use company communication tools and platforms as required
Motivated to provide responsive, courteous service that supports a positive resident experience
Awareness of resident engagement trends, community programming ideas, and evolving practices within the multi-family housing industry, with the ability to share observations and ideas with on-site leadership
High school diploma or equivalent required

Nice To Haves

Prior customer service, hospitality, retail, or community-facing experience preferred
Fair Housing certification.

Responsibilities

Serve as a welcoming, professional, and approachable on-site presence for residents
Engage residents through informal interactions that promote connection and belonging
Assist with the planning, setup, execution, and breakdown of resident events and activities
Support event logistics, including sign-ins, materials, food setup, and décor
Encourage resident participation and engagement during community events
Assist with move-in welcomes and community milestones as directed
Support the distribution of community communications, flyers, or event notices
Help maintain the appearance of shared community spaces during events (light straightening only)
Communicate resident feedback, questions, or observations to the Community Manager
Escalate concerns appropriately and maintain professionalism and confidentiality at all times
Maintain regular and reliable on-site/in-office attendance according to the attendance policy outlined in the personnel manual
Embrace the principles of the Outward Mindset
Perform any other related duties as assigned by management