Community Health Worker - 24 Hours/Week - Days

Best Care•Omaha, NE

1d•Onsite

About The Position

Promote health within the community and populations we serve. Act as a liaison between communities and health care organizations and work to provide guidance and social assistance. Non-clinical individuals who improve communication with health care providers and provide insight to care teams to improve individual’s health outcomes. Work as part of the care team to screen and address basic social determinants of health to remove barriers impeding health outcomes while advocating for individual and community health.

Requirements

High school diploma or GED required.
Community Health Worker online program and onsite training required.
Valid driver’s license and own mode of transportation at the time of hire and throughout employment required.
Knowledge of basic health, social determinants, safety and emergency preparedness
Knowledge of community benefit organizations.
Screen for and make referrals to address social determinants of health, such as housing, transportation, and food insecurity.
Strong interpersonal and collaborative skills.
Flexible and adaptable to change with a rapidly changing health-care environment.
Ability to work independently as well as part of a team.
Ability to communicate effectively both verbally and in writing.
Ability to be agile in addressing individual, team and community needs.
Ability to support vulnerable patients of all ages, typically from underserved, low-income communities in urban, suburban, and rural areas.

Nice To Haves

Bachelor’s degree in social work preferred.
Two years of community health, customer experience, patient advocacy, or payor experience preferred.
American Heart Association or American Red Cross Basic Life Support (BLS) preferred.

Responsibilities

Work as part of Patient-Centered Medical Home Team to improve the wellbeing of patient populations.
Establish trust and rapport with patients in culturally and linguistically appropriate ways.
Screen for social determinants of health/barriers impeding patient from achieving health outcomes (i.e. transportation, housing, food insecurity).
Address social determinants of health by connecting patient with community benefit organizations, referring to internal resources or other members of the care team.
Document interactions with patients and social determinants of health or barriers to care to improve overall care coordination and enhance patient outcomes.
Educate and influence patients to seek/accept available resources.
Educate and influence patients to connect with and trust in health care team.
Build strong relationships with commonly referred community benefit organizations.
Act as a trusted member of the community; examples: participate in community events, community coalitions or health fairs.
Increase the team’s cultural competence by helping the team better understand cultural norms and the beliefs of members of their communities.
Establish relationships and acts as a trusted resource for network providers and clinic personnel to advance value-based care.
Support a culture that maximizes the acceptance of change.