Community Health Worker

YMCA Central Maryland•Baltimore, MD

17d•Hybrid

About The Position

As a Community Health Worker II, you will play a key role in strengthening healthier, more connected communities by helping individuals and families overcome barriers to health and wellness. As a vital member of the Community Health team, you will engage in activities that support grant-funded initiatives, including SNAP, Harm Reduction, Food Access, Population Health, and other programs designed to improve community health outcomes. Through community outreach, care coordination, and resource navigation, you will build trusted relationships with community members and connect them to essential services that support their overall well-being. You will provide education, support, and connections to resources addressing needs such as healthcare access, food security, housing, transportation, and other social determinants of health. In this role, you will implement evidence-based health and wellness programs, support community outreach events, and help expand The Y's impact through meaningful partnerships and engagement. Your work will directly advance The Y's mission by creating pathways for individuals and families to thrive and fostering a greater sense of health, belonging, and connection within the communities we serve. Note: This is a part-time, temporary position expected to continue through November 2026, with the potential opportunity to transition into a full-time role based on business needs.

Requirements

A high school diploma or equivalent.
Experience supporting food distribution, food pantry operations, or similar community-based programs.
Experience leading, training, or coordinating volunteers.
Strong interpersonal and communication skills with the ability to build relationships across diverse communities.
Knowledge of community agencies, local resources, and social service programs.
Experience or familiarity with community outreach, healthcare navigation, health education, or related programs.
The ability to assess individual needs, develop care plans, and connect community members with appropriate resources.
An understanding of social determinants of health, including barriers such as transportation, housing, food insecurity, and access to care.
The ability to communicate effectively with healthcare providers, care coordinators, and community partners.
Comfort using computers, Microsoft Office, email, and electronic documentation systems.
Strong organizational, time management, and prioritization skills.
Creative problem-solving skills with the ability to think critically and adapt to changing community needs.

Nice To Haves

Community Health Worker certification.
Bilingual communication skills (English/Spanish) are strongly preferred to help effectively serve the diverse communities we support.

Responsibilities

Provide coordinated resources during community events.
Manage a caseload of clients seeking resource referrals.
Assist clients in their homes, community, or clinic settings, explaining the program's purpose and impact on their well-being.
Help patients identify socio-economic issues affecting their health and develop management plans and goals.
Document all client interactions, submit monthly reports, and maintain comprehensive electronic client files.
Coach patients in managing chronic health conditions and self-care.
Assist patients in understanding care plans and instructions, motivating them to engage in their health and well-being.
Help clients access health-related services, including obtaining a medical home and overcoming barriers to medical care and social services.
Support the implementation of the Y’s Food Access Program.
Provide support and advocacy during medical visits, ensuring clients' medical needs and referrals are communicated.
Follow up with clients and providers regarding health and social services plans.
Facilitate communication and coordinate services between providers and clients.
Monitor and track clients' compliance with care plan objectives.
Travel extensively to client homes, community locations, agencies, and outreach destinations.
Perform miscellaneous job-related duties as assigned.