Community Health Worker, Social Impacts Team
About The Position
The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Requirements
- Requires a H.S. diploma or equivalent and experience utilizing electronic medical record as well as a minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.
Nice To Haves
- Bilingual preferred.
- Certified Community Health Worker preferred.
Responsibilities
- Meets patient telephonically to help identify social determinants of health impacting patient’s health and general well-being.
- Collaborates with social worker and/or care manager to develop action plan.
- Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
- Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
- Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
- Documents interactions with patients and on behalf of patients in medical record.
- Attends meetings as required.
- Travels to worksite and other locations as necessary.
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
