Community Health Worker (Field- Detroit, MI)

CVS Health•Detroit, MI

2d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This will be a field-based position working with Aetna members and Community Based Organizations (CBO) in Detroit (West) and Western Wayne county (Canton, Dearborn, Garden City, Inkster, Livonia, Northville, Plymouth, Wayne, Westland). Community Health Workers (CHW) serve the community as a bridge between the member (community) and the health care system (providers) through face-to-face outreach and education. By providing these community and home-visiting services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties become more acculturated with each other. This position will work under the direction of the CHW Supervisor.

Requirements

Must reside in the Western Wayne area (Canton, Dearborn, Garden City, Inkster, Livonia, Northville, Plymouth, Redford, Wayne, Westland).
Must be willing to travel within the 50-90 mile radius within the assigned areas at least 70% of the time.
1-2 years relevant experience (such as community outreach or home visits with members/patients).
1-2 years of experience in serving the Medicaid populations in urban or rural environments with familiarity of local, formal, and informal resource networks.
High School Diploma or G.E.D.

Nice To Haves

Experience working in community/outpatient setting.
Community Health Worker Certification or equivalent training and experience.
Mental Health First Aid
Trauma Informed Care
Motivational Interviewing
Specialized training in medical terminology and practices for designated health conditions.
Experience using a computer including the use of Excel and Electronic Health Records.

Responsibilities

Serve the community as a bridge between the member (community) and the health care system (providers) through face-to-face outreach and education.
Provide community and home-visiting services to help Aetna members attain and maintain better health outcomes.
Improve relationships with healthcare providers.
Help members and providers become more acculturated with each other.