Community Health Worker

Spectra Health•Grand Forks, ND

4d•Onsite

About The Position

The Community Health Worker (CHW) position will provide direct care services to Spectra Health patients. The CHW is a trusted member of their communities, bridging the gap between healthcare providers, social services, and the populations Spectra Health serves. CHW duties include responding to provider referrals, completing resource assessments, development of care/services plans, and implementing care plans for patients as well as monitoring and evaluating those cares plans to meet the patient's health and social service needs. They will work within the integrated team to coordinate patient care at Spectra Health and with community agencies. The CHW reports to the Social Services Manager.

Requirements

Be a trusted member of the community served.
Minimum of a high school diploma or equivalent.
CHW Certification in ND or the willingness to obtain CHW Certification within six (6) months of employment.
Valid Driver's License, Licensed and Insured Vehicle.
CPR/BLS certification is required or must be obtained within six (6) weeks of employment.

Nice To Haves

Bachelor's Degree in Social Work or a related field
Credentialed as an LBSW (Licensed Baccalaureate Social Worker) in North Dakota
Experience working in a clinical or hospital environment
Experience working with homeless and transient populations
Experience working with New American/Refugee populations
Experience working with interpreters
Ability to speak multiple languages

Responsibilities

Coordinate and provide care that is safe, timely, effective, and patient centered.
Conduct home visits and community outreach to assess health needs and provide guidance.
Communicate with providers, staff, and other agencies to coordinate patient care.
Advocate for clients by identifying barriers to care, such as transportation or financial challenges, and connecting them with appropriate resources.
Ensure timely and effective use of Spectra Health services and referral resources.
Assist with (or conduct) outreach efforts on behalf of Spectra Health.
If appropriate, provide Free Through Recovery/Community Connect Care Coordination services to referred patients.
Handle case assignments, draft service plans, review case progress, and determine case closure in compliance with program guidelines.
Provide health system navigation and resource coordination; provide health promotion and coaching; and provide health education and training to patients.
Assist with coordination and patient enrollment in Spectra Health's sliding fee program.
Place follow-up calls to patients, as necessary.
If appropriate, complete annual Certified Application Counselor (CAC) training and certification to assist patients in navigating insurance options.
Willingness to accompany patients to appointments within Spectra Health and with partner agencies.
Willingness to complete paperwork with and on behalf of the patient as requested by the patient.
Ability and willingness to work with Certified Interpreters on a regular basis.
Ability to comply with data collection requirements.
Ability to work in both the Larimore and Grand Forks locations.
Other duties as deemed necessary by the Social Services Manager.