Community Health Worker
About The Position
The Community Health Worker (CHW) provides coordination of care for patients and families between ACH primary care providers and appropriate community resources. The CHW will help families navigate various systems of care while connecting them to the medical, social, and mental health services for which they may be eligible. CHWs serve as a liaison between the family, providers, and community based organizations (CBO). They should have a strong understanding of the healthcare delivery system and help patients overcome access challenges. The employee will provide coaching, support, and guidance to the patient as they work towards their health care goals. Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.
Requirements
- Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
- Related Field - 1 year of experience
- Drivers License - Arkansas Department of Motor Vehicles
Nice To Haves
- Bilingual strongly preferred
Responsibilities
- Coordinate with primary care treatment team and family to address social determinants of health.
- Work closely with clinic Social Worker and/or Behavioral Health Clinician to reinforce treatment recommendations with patient in community settings and facilitate access to resources and referrals.
- Build relationships with local CBOs, outpatient providers, acute or residential psychiatric treatment facilities to support families throughout the process of accessing appropriate medical, psychosocial, and mental health services.
- Provide health education to patients and families on lifestyle and behaviors that promote wellness.
- Coordinate with providers and payers to help patients access the correct level of care in order to avoid healthcare crises.
- Assists patients with enrollment in programs and benefits for which they are eligible.
- Follows-up on referrals, resources, and recommendations to help address access barriers as they arise.
- In compliance with Arkansas Children's Fleet Management Policy drives an owned, leased, or personal vehicle frequently in the performance of essential job functions.
- Performs other duties as assigned.
Benefits
- Flu vaccines are required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
