Community Health Worker (Sign-on Bonus)

Activate Care•Spring Creek, NV

6d•Hybrid

About The Position

Activate Care is on a mission to improve health equity and drive improved health outcomes across the country. Their Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is their tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Their goal is to increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. This role is a hybrid position, requiring the candidate to reside within 30 minutes of Spring Creek, Nevada, and be available to work Monday-Friday from 9:30 AM to 6:30 PM. The Community Health Worker will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role involves both remote work and field commuting to assist clients and connect them with local resources.

Requirements

Minimum of a high school diploma or equivalent.
Must have a valid driver's license in the state of Nevada.
Must be able to use personal vehicle to commute to and from client’s homes.
Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health.
Exceptionally strong independent working skills with strong communication.
A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues.
Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities.

Nice To Haves

2-3 years of relevant work experience providing direct care coordination services to individuals and families.
Additional language skills are a plus!

Responsibilities

Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs.
Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible.
Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform.
Assist clients with prioritizing goals and creating client-centered care plans.
Coordinate with community nonprofits and resources to help clients meet their needs.
Provide resources to clients to improve their health literacy and self-sufficiency.
Take a proactive approach to assist with assigned cases (e.g., help schedule appointments, complete applications, make reminder calls, etc.).
Maintain client privacy and uphold confidentiality at all times.
Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required.
Ability to commute to and from client’s homes.
Other duties as assigned.