Community Health Worker- Cambridge & St. Michaels

Choptank Community Health System, Inc..•Cambridge, MD

1d•$19 - $25•Hybrid

About The Position

The Community Health Worker (CHW) with Choptank Community Health (CCHS) is responsible for acting as a bridge between health care providers, community services providers, and individuals in the community to promote health, reduce disparities, and improve service delivery. The CHW is a trained and trusted public health worker who is respected by the people they serve and applies his/her unique understanding of the experience, socio-economic needs, language and/or culture of the communities served. CHW identifies barriers to health and advocates for changing service delivery and other strategies to improve community health. This is a nonexempt, full-time position in pay grade 3 with the pay range of $19.14 - $24.88. The Community Health Worker reports directly to the Director of Quality and Population Health.

Requirements

Must be able to work independently and have excellent problem-solving skills to provide patients with optimal assistance.
Excellent communication and interpersonal skills with the ability to work well under stressful conditions to effectively interact with patients, families, and various programs when obtaining necessary information.
Must have working knowledge of medical terminology and word usage to ensure accurate referrals and concise, detail-oriented performance to ensure optimum referral tracking and follow up.
Basic computer skills, including Word, Excel, and Outlook
Must maintain a high level of confidentiality.
Compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
High school diploma or equivalent.
Certification as Community Health Worker required.
One year’s experience in a medical setting required.

Nice To Haves

Community Health Worker or Social Work experience preferred

Responsibilities

Refers and links patients to a medical home for preventative health care, provides age-appropriate screenings, self-management education, and chronic conditions social service support.
Links patients to community resources to meet basic needs that influence health (i.e. housing, food, job placement, legal representation, education)
Works with the care team to conduct outreach and enroll patients identified via Choptank practices for evidence-based programs and self-management.
Assists patients navigating the health system, by connecting people needing services, filling out paperwork, and providing non-directive emotional support.
Improve quality of care by aiding communication between provider and patient to clarify cultural practices and to promote wellness by providing culturally appropriate health information to patients and providers.
Provides presentations to local community groups, businesses, and manufacturers on CCHS services, sliding fee scale, pharmacy assistance and the importance of maintaining regular chronic disease follow up and preventive health appointments.
Represents CCHS at community events by manning a booth, distributing information, and answering questions about CCHS and our services.
Regular, reliable attendance is a requirement of this job.