Community Health Worker -12 month position

Advance Community HealthRaleigh, NC
Onsite

About The Position

For the term of one year, The Community Health Worker (CHW) will provide care coordination and patient support services for individuals with changing and complex healthcare needs. The CHW will serve as a liaison between patients, primary care providers, specialists, and other members of the healthcare team to ensure effective communication, continuity of care, and improved health outcomes. The CHW will work closely with patients who require multiple or ongoing medical services to assist in navigating the healthcare system, understanding care plans, and addressing social or systemic barriers to care. The CHW will aim to: Improve continuity and coordination of care for patients with complex needs Increase patient understanding of and adherence to care plans Reduce missed appointments and preventable hospitalizations Enhance patient satisfaction and trust in the healthcare system Support primary care providers and specialists by closing communication gaps and ensuring follow-through on care recommendations. Additionally: Build and maintain partnerships with local organizations and other stakeholders. Assist with monitoring program outcomes and generate impact reports for internal and external stakeholders.

Requirements

  • Minimum: High School Diploma or GED.
  • Lived Experience: Personal experience with health challenges (addiction, disability, immigration), shared culture, language, or background is a huge asset.
  • Previous roles as a Community Health Worker, case manager, or volunteer in health/social services.
  • Experience working in or with community health centers, or safety-net providers
  • Proficiency in computer skills including Word, Outlook, and Excel
  • Must be able to work flexible hours.

Nice To Haves

  • Associate's or Bachelor's degree in Public Health, Social Work, or a related field
  • Community Health Worker certification

Responsibilities

  • Provide care coordination and patient support services for individuals with changing and complex healthcare needs.
  • Serve as a liaison between patients, primary care providers, specialists, and other members of the healthcare team.
  • Ensure effective communication, continuity of care, and improved health outcomes.
  • Assist patients in navigating the healthcare system, understanding care plans, and addressing social or systemic barriers to care.
  • Build and maintain partnerships with local organizations and other stakeholders.
  • Assist with monitoring program outcomes and generate impact reports for internal and external stakeholders.

Benefits

  • Company paid Medical for Employee and two dependents.
  • Dental, and Vision insurance
  • 401(k) plan company match
  • All employees receive their Birthday Off
  • One Floating Holiday
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