Community Health Worker - Inpatient Psychiatry

Mosaic Life Care•Saint Joseph, MO

2d•Hybrid

About The Position

The Community Health Worker (CHW) is a vital member of the care team who supports patients throughout the care continuum. They provide responsive support, education, advocacy, and care coordination to individuals and families who may be experiencing socioeconomic, mental health, substance use, and/or other related social challenges. This role focuses on improving access to services, strengthening community connections, and supporting individuals in adopting healthier behaviors through client-centered and trauma-informed practices. CHWs work closely with healthcare providers, social service agencies, school districts and community partners to address social determinants of health and promote health equity within the communities they serve.

Requirements

H.S. Diploma - Required
Ability to drive required.
Ability to negotiate steps into and within patients' homes.
Must have access to transportation, which will allow for timely scheduled home visits.
Visual and hearing skills to obtain a driver’s license are required.
Ability to communicate with member’s s and families to assess and implement plan of care, communicating in person and on phone.

Nice To Haves

Associate's Degree - healthcare related degree or related field - Preferred
2 Years - experience in healthcare, managed care, hospital or clinical setting with experience based on educational background - Preferred
2 Years - experience in health care related field, in lieu of a degree - Preferred
Completion of a recognized Community Health Worker training program (state-certified, community college, or accredited CHW certificate) - Preferred within 1 Year of Hire

Responsibilities

Collaborate with healthcare providers and community partners
Referring patients to providers who can assist them
Advocating for patients attempting to make use of public health and government programs
Explaining health information in a culturally sensitive, easy-to-understand manner
Maintaining accurate records of all patient contacts
Protecting patient confidentiality
Build trusting relationships with individuals, families, and community members.
Provide outreach, education, and support related to mental health, trauma, substance use, and overall well-being.
Assist clients in navigating behavioral healthcare and social service systems.
Conduct resource referrals and care coordination.
Support crisis intervention efforts and safety planning as appropriate.
Advocate for clients and promote self-advocacy skills.
Assist with arranging transportation and/or meeting patients at healthcare appointments when needed.
Maintain accurate documentation and participate in data collection.
Engage in service-learning activities and ongoing training.
Other duties as assigned