Community Health Worker - Los Angeles

Amity Foundation•Los Angeles, CA

1d•Onsite

About The Position

Amity Foundation is seeking compassionate and enthusiastic individuals to join their community as a Case Manager. This role will involve working with Community Based and re-entry programs, enhancing training and experience in the field. Amity Foundation is a safe place for individuals to change in an environment that fosters trust, develops responsibility, and builds lasting relationships. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development, implementation, and dissemination of information regarding community building. The Enhanced Care Management (ECM) Community Health Worker (CHW) is responsible for care coordination, improving health outcomes, enhancing satisfaction, and reducing unnecessary healthcare utilization. ECM is a comprehensive, student-centered approach to healthcare that aims to improve outcomes for high-need populations. This involves the coordination of medical, behavioral, and social services to address the full range of student needs, focusing on those with complex and chronic conditions. ECM programs are designed to optimize care delivery, reduce unnecessary hospitalizations, and improve the overall quality of life for students. The intention of our services is to help people who have not been able to get the needed help in terms of Housing, Mental Health, Substance Abuse treatment, and linkages to community resources to help minimize recidivism. The role of the ECM CHW is to help create a supportive network of services and resources for the client to prevent reincarceration and support long term permanent housing goals.

Requirements

Bachelor’s degree in social work, psychology, public health, or related field; or associate’s degree AND minimum of two years’ experience in client-related field, providing case management and community outreach.
OR The equivalent of a high school diploma and three cumulative (3) years of experience of administrative responsibility in providing outreach, substance abuse counseling, reentry services, and case management within a culturally diverse population.
Strong communication and interpersonal skills, capable of building relationships with students, families, team members, and community partners.
Understand various ethnic and socioeconomic backgrounds within a multicultural environment.
Knowledge on how to administer assessments, substance abuse counseling, reentry services, and case management within a culturally diverse population, preferably with both men and women.
This position requires local travel and the ability to navigate public transportation with students.

Nice To Haves

Bilingual, fluent Spanish/English oral and written skills are highly desirable.
Community Health Worker certification through California’s HCAI Department (when certification opens).
Driver’s License

Responsibilities

Serve as the bridge between the ECM Student and the healthcare system, focusing support on ECM Students who are difficult to engage and/or who have cultural or linguistic barriers to care via field-based contacts including accompaniment to appointments.
Assist the RN Care Manager, BH Care Manager, and Care Coordinator in panel management by performing delegated activities as assigned.
Assist the ECM Care Team in engagement efforts of eligible ECM Students in the clinic and within the community.
Assist Students in navigating the healthcare system and community resources.
Follow up by phone and in person with eligible ECM Students and students enrolled in ECM.
Help Students successfully participate in their medical and/or behavioral health care by overcoming barriers to care, and sharing information on barriers with the multi-disciplinary team and providers.
Engage with Students, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) and promotes collaboration between the Student and their medical/behavioral team.
Collaborate on Student care issues with other ECM Care Team Members, participating in weekly systematic case reviews and ad hoc case reviews, and consults with Registered Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature.
Accompany ECM Student to office visits, as needed, and in the most easily accessible setting, within IEHP guidelines.
Engage Students in the hospital through in-person visits when able.
Engage those eligible but not yet enrolled, as well as those currently enrolled in ECM, to re-engage for follow-up after discharge.
Distribute health promotion materials.
Assist with scheduling Students with other ECM Care Team members as appropriate.
Connect ECM Students to other social services and supports they may need.
Advocate on behalf of the Students with healthcare professionals.
Monitor treatment adherence (including medication and Shared Care Plan goals).