Community Health Worker

Shawnee Health Service

22d

About The Position

The Community Health Worker (CHW) is a trusted member of the community working closely with Shawnee Health medical providers, case managers, and counseling staff to reach patients and community members at risk of substance use disorders, including but not limited to opioid use, in Williamson County. The CHW works with primary care teams and other agencies to improve patient care outcomes, close care gaps, and assist the patients in navigating the health care and social service systems. Through education and appropriate linkage to community-based resources, at risk patients are able to better manage their own health. Persons with lived experience are encouraged to apply.

Requirements

High School Diploma or equivalent

Nice To Haves

Community Health Worker certificate

Responsibilities

Engage in the community through outreach to identify and recruit target population high-risk patients from the service area
Serves as a liaison between Medical healthcare, Oral Healthcare and Social Services, and the community
Provides health education (Medical and Oral Health) through the utilization of outreach activities, informal counseling and social support
Provides appropriate follow up and feedback to providers on health management plans and goals
Assists patients/client in utilization of resources including scheduling appointments and transportation
Assists with Medical, Dental, and Behavioral health referrals to ensure compliance and follow through
Assesses the needs of the patient/client and assists in completion of applications for programs/services which they may be eligible
Provides coaching for patients on effectively managing their chronic health conditions or Oral health conditions
Continue to expand knowledge of services and resources available in the area
Link patients/ clients to appropriate community resources
Maintain current knowledge of common health issues as well as different types of benefits and insurance