Community Health Worker

Zanesville-Muskingum County Health Department•Zanesville, OH

20h•Hybrid

About The Position

Responsible for following Bridges to Wellness program policies and protocols to help clients and their families navigate and access community services, other resources, and adopt healthy behaviors. Will be expected to complete additional trainings, such as Cribs for Kids, to be able to add that knowledge for service delivery to families.

Requirements

High school diploma or GED
Successful completion of a Community Health Worker formal training program within 12-month period that results in licensure as a Certified Community Health Worker
Knowledge of community resources and medical terminology necessary
Experience working with diverse populations in a community-based setting preferred
Basic computer knowledge with competency in application of Microsoft Word, Excel, and other job-related computer software
Ability to demonstrate flexibility and learn administrative, clerical and other responsibilities specific to the job assignment
Valid driver’s license, good driving record, and access to reliable transportation
Non-tobacco user
Ability to document identity and employment eligibility within 3 days of original appointment as a condition of employment in compliance with Immigration Reform & Control Act requirements.

Nice To Haves

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.

Responsibilities

Contribute to creation and completion of specific performance objectives in personal work plan which links to the ZMCHD strategic plan.
Establish positive, trusting relationships with clients and their families while providing general support, encouragement, and feedback.
Motivate clients to be active, engaged participants in their health.
Remain knowledgeable of community resources appropriate for needs of clients.
Actively assist with referral process for agency and community resources and programs.
Follow-up with clients via phone calls, home visits, and visits to other settings where clients can be found. Follow up should be continuous from initial eligibility through closure of need.
Assist clients with accessing health related services, completing applications and forms, understanding care plans and instructions, utilizing services
Give appointment reminders and attend appointments (as approved)
Help connect clients with transportation resources. (Transporting clients is strictly prohibited without prior permission)
Work closely with internal care team to help ensure clients have comprehensive and coordinated care.
Act as a patient advocate and liaison between client/family and community service agencies.
Enter data into electronic and hard copy records, spreadsheets, and databases.
Complete client reporting within two business days.
Participate on committees, meetings, trainings, and events as requested.
Maintain confidentiality of confidential or sensitive records and information pertinent to the assigned position.