Community Health Worker (Muskogee)

Saint Francis Health System•Muskogee, OK

1d•Onsite

About The Position

The Community Health Worker is responsible for improving access to care, facilitating care coordination, strengthening community partnerships, and addressing social determinants of health that impact patient outcomes. This role serves as a liaison between health and social services and the community to facilitate access to services, improve the quality of service delivery, and to maximize the efficiency of service delivery. Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.

Requirements

Associate's degree, vocational or technical school degree in nursing, public health, social work or a healthcare related field.
A valid driver’s license, Motor Vehicle Report, and proof of vehicle liability insurance in amount required by Saint Francis Health System (SFHS) guidelines.
Minimum 1 year related experience.
Knowledge of Microsoft 365 and other applicable software.
Knowledge of rural health challenges and working with vulnerable populations.
Excellent communication skills, both written and verbal that present clear and concise information.
Strong organizational and problem-solving skills.
Ability to build trust with diverse populations.
Data tracking and reporting ability.
Ability to work in a team environment and collaborate with other CHW’s across Oklahoma.

Responsibilities

Conducts proactive outreach within the hospital’s rural service area to identify unmet health needs.
Builds trusting relationships with patients, families, and community organizations and supports community events, screenings, and health promotion initiatives.
Assists patients in accessing medical, behavioral health, and social services and navigates healthcare systems and understand care plans.
Identifies barriers such as transportation, financial limitations, or access challenges and assist in problem-solving.
Provides culturally responsive education on preventive health, chronic disease management, nutrition, and wellness.
Utilizes motivational techniques to support positive behavior change and reinforces provider recommendations and encourage treatment adherence.
Screens for and address social needs including housing instability, food insecurity, transportation barriers, and accesses community resources to connect patients with the appropriate support services.
Maintains accurate documentation of outreach activities and patient interactions.
Assists with tracking outcomes related to population health goals and supports community health needs assessments and quality improvement initiatives.
Develops partnerships with local agencies, schools, social services, and community organizations to address community needs and advocates for rural health needs and participate in initiatives that promote health equity.
Coordinates with private, nonprofit, and faith-based organizations to leverage resources, facilitate access to social services, and supports population health initiatives and value-based care programs to enhance health outcomes and reduce healthcare disparities.