Community Health Worker

DevNW•Springfield, OR

1d•$25 - $31•Hybrid

About The Position

The Community Health Worker plays a vital role in supporting residents as they navigate the complex systems that influence housing stability, health, and overall well‑being. This position centers on recognizing and responding to the institutional, structural, and systemic barriers that disproportionately impact households from marginalized communities and identities. By applying a deep understanding of affordable housing systems, basic needs services, health networks, and supportive community resources, the Community Health Worker helps residents access essential services and build pathways toward greater stability and self‑sufficiency. In partnership with Property Management and other organizational teams, the Community Health Worker provides guidance to residents facing notices of concern, emerging challenges, or service‑related issues. This role integrates trauma‑informed practices into all interactions, acknowledging each resident’s lived experience and offering support that is empathetic, grounded, and culturally responsive. Through this lens, the Community Health Worker contributes meaningfully to fostering safe, healthy, and equitable housing communities.

Requirements

2+ years of experience (or equivalent combination of education, fieldwork, and/or lived experience) working with individuals or households facing housing instability or other barriers
Experience working within interdisciplinary teams, external agencies, and community partners
Navigation of housing, health, and basic needs systems
Use of client tracking systems
Knowledge of fair housing and tenant/property laws
Cultural humility and inclusive practice with the ability to engage individuals from marginalized communities and identities
Strong relationship‑building skills with the ability to build trust with individuals who may have experienced trauma or harm in systems
Ability to set and maintain professional and social‑emotional boundaries
Collaborative, non‑authoritative approach to problem‑solving that works with individuals rather than directing them
Ability to manage multiple residents and priorities
Trauma-informed and participant-centered approach
Excellent written and verbal communication skills
High School Diploma (or equivalent) required

Nice To Haves

Degree preferred
Related education or training in social services, public health, or a related field preferred

Responsibilities

Connect residents with services that match their needs.
Provide coaching and guidance on navigating housing requirements and understanding lease expectations to reduce conflict and prevent lease violations.
Support residents in accessing resources and coordinating with multiple service providers to work toward long-term stability.
Coordinate internal and external referrals to ensure residents can access essential services.
Organize classes and small-group workshops focused on life skills such as education, employment, and financial well-being.
Plan and host monthly resident events.
Partner with health providers to offer onsite health services.
Participate in internal and external meetings.
Collaborate with Community Managers and external partners to build relationships, address barriers, and support eviction-prevention efforts.
Maintain accurate, complete, and timely resident files, ensuring documentation is updated within 48 hours of each interaction.
Other duties as assigned.