Community Health Worker - Temporary to Permanent
About The Position
The Community Health Worker (CHW) plays a crucial role in ensuring that patients receive comprehensive and coordinated care by addressing social determinants of health and connecting them with critical support services. CHW’s work with patients, healthcare providers, and community organizations to facilitate care navigation, resource linkage, and service coordination to improve overall well-being. CHW’s are responsible for conducting outreach, identifying social needs, assisting with housing navigation, providing case management, and ensuring Medicaid-eligible individuals receive the necessary support services. The role requires strong interpersonal skills, a passion for advocacy, and the ability to develop trusting relationships with patients.
Requirements
- High School Diploma required
- At least 1 year of experience in social services, community health work, or care coordination.
- Strong interpersonal and communication skills, with the ability to build trust with diverse populations.
- Familiarity with local housing resources, community-based organizations, and public benefits programs.
- Ability to maintain accurate records in electronic health records (EHRs) and case management systems.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and data entry platforms.
Nice To Haves
- Associate or bachelor’s degree in human services, public health, or a related field preferred.
- Experience in housing navigation, case management, or Medicaid programs is highly preferred.
- Bilingual skills preferred (Spanish, Haitian Creole, or another language commonly spoken in NYC communities).
- Knowledge of trauma-informed care, harm reduction strategies, and motivational interviewing is a plus.
Responsibilities
- Conduct comprehensive HRSN screenings to assess social and economic barriers affecting health outcomes.
- Provide housing navigation support, assisting individuals in securing stable housing by helping with applications, documentation, and liaising with housing authorities.
- Support patients with transportation coordination, including Medicaid-sponsored rides and community-based transportation resources.
- Assisting individuals applying for public benefits (Medicaid, SNAP, WIC, SSI, etc.), ensuring proper documentation and follow-ups.
- Establish linkages with community-based organizations that provide services such as food assistance, utility support, and legal aid.
- Assist with patient advocacy by helping individuals understand their rights and options for social services.
- Conduct home visits and in-person/virtual follow-ups to assess ongoing social support needs.
- Coordinate referrals for housing support services, ensuring clients receive assistance with shelter applications and housing stabilization programs.
- Maintain detailed and accurate documentation in electronic health records (EHRs) and referral platforms.
- Track patient progress and follow up on referrals to ensure services are accessed and outcomes achieved.
- Assist with data collection and reporting for Medicaid Waiver initiatives and contracted programs.
- Support program compliance by adhering to contractual obligations for PHS HRSN services, including tracking performance metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
