Community Health Worker

Phillips County Hospital • Phillipsburg, KS

28d • Hybrid

About The Position

The community health worker (CHW) will support and coach at-risk patients to manage their own health and assist them in navigating the health care and social service systems. CHWs work in safety net clinics, hospital systems, and community-based agencies. Community Health Workers (CHWs) bridge the gap between health care providers and people in need of care. They serve as a link between the patient and the health or social service agencies.

Requirements

• Must have strong PC proficiency and MS Office skills
• Must be able to manage time effectively in order to complete tasks and meet deadlines
• Ability to function effectively in both an autonomous work environment and as part of a team.
• Must have good interpersonal skills with ability to relate to diverse groups of people
• Ability to prioritize workload and manage multiple tasks with different deadlines
• Experience working with underserved and diverse populations in community settings
• Experience in navigating health and social service systems
• Reliable and accessible transportation along with current insurance coverage
• Demonstrated ability to support, coach and motivate patients to reach their goals

Nice To Haves

• Ability to speak other languages preferred
• Additional certifications and education in community health is encouraged

Responsibilities

• Assist patients in the community—through home visits, attending medical appointments, and accessing other community-based resources.
• Be onsite at assigned clinic, community-based agency, or hospital system and build relationships with site staff.
• Review referral forms, needs assessment screeners, or Electronic Medical Record data and determine appropriateness for project participation in conjunction with Project Coordinator.
• For patients not appropriate for project, provide active referrals to other community resources.
• Complete all telephone and face to face contacts with patients in a timely and professional manner.
• Complete enrollment forms and other needed documentation and document in approved format in a timely manner.
• Complete client-centered treatment goals in collaboration with patients and review progress in meeting goals routinely and at identified 60-day check-in times.
• Assist patient to schedule medical and social service appointments and attend appointments as needed or requested.
• Provided assistance with medical and behavioral health referrals to ensure client access and follow-through.
• Ensure client’s access to interpreters and translators for medical and social service appointments.
• Assist patient in securing transportation to medical and social service appointments.
• Assist patient in obtaining necessary medications through patient assistance programs and other reduced cost programs.
• Assist clients in accessing and understanding necessary health and wellness information provided by their medical provider and clinic.
• Provide support and education to patients to assist them in adhering to medical recommendations and taking medications as prescribed.
• Provide regular and timely updates to medical providers, referral sources, and assigned clinics on patients' progress to meet treatment goals and to trouble shoot any problems or concerns.
• Complete all required documentation and data tracking in a detailed and timely manner.
• Attend and actively participate in all project related trainings and project meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED