Community Health Worker

Carilion Medical Center • Roanoke, VA

2d • Onsite

About The Position

The Community Health Worker assesses patient needs and assists with providing access and navigation to inpatient, community-based, and/or clinic-based services to those identified as being at-risk of serious health conditions or high utilization of the Emergency Department based on social determinants of health. The Community Health Worker Assists patients with accessing and navigating inpatient, community-based, and / or clinic-based services to those identified as being at-risk of serious health conditions or high utilization of the Emergency Department based on social determinants of health. Uses person-centered / trauma-informed modalities including motivational interviewing to engage and identify needs. Provides support, services, and ongoing coordination in addition to SMART goals and resource navigation. Accompanies patients to appointments (health / medical, educational, legal, employment-related, or benefits-related,) when needed to advocate and promote recovery and wellness. Facilitates communication and advocates for patients. Maintains documentation on the electronic medical record in hospital system. Interacts with health care resources and providers in both patient care and community settings as a navigator and advocate. Maintains documentation of workflow in the record. These services occur during open care lasting on average six months.

Requirements

• High School diploma or equivalent required.
• 2 years of general work experience.
• AHA BLS-HCP must be obtained and maintained.
• Excellent interpersonal and communication skills.
• Must have reliable transportation, a valid driver’s license, and proof of insurance.
• Computer word-processing and data entry skills required.
• Strong collaboration skills.
• Must work well with other staff, community, and family members.
• Extremely reliable, dependable, punctual, and honest.

Responsibilities

• Assess patient needs and assist with providing access and navigation to inpatient, community-based, and/or clinic-based services.
• Use person-centered / trauma-informed modalities including motivational interviewing to engage and identify needs.
• Provide support, services, and ongoing coordination in addition to SMART goals and resource navigation.
• Accompany patients to appointments (health / medical, educational, legal, employment-related, or benefits-related,) when needed to advocate and promote recovery and wellness.
• Facilitate communication and advocate for patients.
• Maintain documentation on the electronic medical record in hospital system.
• Interact with health care resources and providers in both patient care and community settings as a navigator and advocate.
• Maintain documentation of workflow in the record.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED