Community Health Worker - Days
About The Position
Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system. The role involves orienting and assessing new Community Health Workers, assisting in the identification and outreach of medically complex patients, and collaborating with the multidisciplinary team in the development and implementation of care plans. This position engages patients through various means including phone calls, home visits, hospital visits, and accompanying patients to provider appointments. It also involves identifying gaps in care, connecting members with resources, facilitating telemedicine visits, performing disease-specific education, conducting medication reviews, and safety evaluations in patients' homes. The worker facilitates adherence to treatment plans by early identification and resolution of gaps in care and communicates concerns to the clinical team and manager. Participation in multidisciplinary team conferences and reinforcement of treatment plans under the direction of a Case Manager and Licensed Social Worker are also key aspects.
Requirements
- High School Diploma or Equivalent (GED)
- Minimum of 1 year-Related work experience
- Valid Driver's License
- Clerical I skills
- Communication skills
- Flexibility
- Group Problem Solving skills
- Multitasking skills
Responsibilities
- Orients and assesses new Community Health Workers.
- Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met.
- Assists in the identification and outreach of medically complex patients.
- Collaborates with the multidisciplinary team in the development and implementation of the care plan.
- Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed.
- Completes vital signs.
- Identifies gaps in care and connects members with resources.
- Facilitates telemedicine visits with members and providers.
- Performs disease specific education.
- Conducts Medication Review to ensure medication adherence.
- Conducts safety evaluations in patients home.
- Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
- Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively.
- Participates in multidisciplinary team conference in order to maximize the treatment plan.
- Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed.
- Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
Benefits
- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan that includes automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
- Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
