Community Health Worker

Poor Handmaids of Jesus ChristHammond, IN
Hybrid

About The Position

The Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. The CHW functions under the direct supervision of the Health Education Manager to provide direct intervention services and education to clients/participants/community members. The CHW strives to exemplify the mission, vision, and values of Healthways Alliance and the Poor Handmaids of Jesus Christ (PHJC).

Requirements

  • Associate degree, certification program, or equivalent level of knowledge obtained through a combination of education and experience.
  • Ability and willingness to work some evenings and weekends when required.
  • Certified Community Health Worker Training (within 6 months of hire / Provided by Healthways Alliance).
  • Type at least 40 wpm.
  • Valid Driver’s License, reliable personal vehicle for driving, car insurance, and good driving record.
  • Knowledge of Outlook and Microsoft Office programs including Word, Excel, and PowerPoint.
  • Ability to work with sensitive information and maintain confidentiality.
  • Ability to work independently and in a team environment.
  • Ability to manage multiple projects with attention to detail.
  • Initiative, the ability to work independently to plan, organize and set priorities.
  • Exceptional judgment, discretion, and ability to work under pressure and adapt to change.
  • Excellent communication (verbal and written) as well as excellent listening skills.
  • Effective oral and written communication and presentation skills.

Responsibilities

  • Facilitate regularly scheduled program sessions using approved curriculum and program materials.
  • Prepare for all classes, including participant materials, incentives, healthy meals, etc.
  • Complete all necessary documentation for each class, such as attendance, screenings, and any other required paperwork.
  • Conduct outreach aimed at reaching community members to assess their health risks and needs at a variety of locations.
  • Enroll interested individuals in appropriate programs.
  • Provide testing for blood pressure, weight/BMI, and A1C at an initial screening, when possible.
  • Provide post-program screening at predetermined intervals, as specified by the program.
  • Develop and regularly update a list of community resources to refer participants to the appropriate agencies and community resources.
  • Identify and provide resources and referral information to those who request them.
  • Follow up with people who have been referred to for services to ensure their needs are addressed.
  • Administer behavior surveys on healthy eating, physical activity, rest, or other health topics to clients and those involved in outreach activities to assess their health knowledge.
  • Track the progress of program participants and identify areas of success and areas for improvement.
  • Document progress, barriers, referrals, outreach, and related activities in accordance with guidelines.
  • Conduct telephone and face-to-face interviews and assessments.
  • Provide one-on-one coaching and follow-up with program participants, encouraging the development of personalized plans and goals that address barriers, using motivational interviewing, counseling, and referrals to support participants in developing and adhering to a healthy lifestyle.
  • Attend and actively participate in community events, such as vendor, back-to-school, and health fairs, to promote programs and services, conduct health screenings, and provide public health information to attendees.
  • Consistently update information in the client database.
  • Record, retrieve, and analyze data as needed to monitor participant and program results and make appropriate referrals and reporting.
  • Assist the Health Education Manager in completing the required grant reports in a timely manner.
  • Complete and maintain monthly reports for information and assistance services.
  • Submit reports to the appropriate agencies in a timely manner.
  • Communicate requirements related to documentation and reporting.
  • Maintain strict confidentiality of information related to services and participants.
  • Maintain official records, communications, correspondence, and files.
  • Review waiting lists and logs to update information and follow up for outcomes.
  • Inform the Health Education Manager of program needs such as supplies and other materials.
  • Support fundraising efforts and other related events to expand organizational recognition in the community and develop strategic partnerships.
  • Participate in ongoing personal and professional development to stay abreast of health risks, including training and conferences as directed.
  • Continually strive to exemplify the mission and values of our sponsors and respect the confidentiality of the organization.
  • Provide a warm introduction to the program for those who inquire.
  • Perform other duties as assigned to meet the vision, philosophy, mission, and values of Healthways Alliance and the Poor Handmaids of Jesus Christ.
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