UNIV-Community Health Worker, College of Nursing

Medical University of South Carolina • Charleston, SC

3d • Hybrid

About The Position

The TRRP+ Community Health Worker (CHW) is a grant-funded position responsible for outreach to patients, providers, and community-based organizations. This role involves screening for and coordinating social care for traumatic injury patients from bedside through discharge. The CHW collaborates with the TRRP+ and TRRP teams, healthcare professionals, and community-based organizations to address socio-economic barriers to health for individuals with unmet social, medical, and behavioral needs. The CHW acts as a patient advocate, building strong relationships with patients and community-based organizations. This position provides education and information about available community resources and facilitates assistance or interventions for patients between care visits. The CHW completes assessments and program enrollment forms for high-risk patients, gathers information, validates, and utilizes data from the electronic medical record, social determinants of health screening tools, social care electronic platforms, and other identified tools. The CHW interacts with patients in person, telephonically, or electronically to schedule assessments, provide outreach and support, and conduct additional screenings. This position will work within a hybrid model, onsite, and in the community.

Requirements

• A bachelor's degree and two years professional experience in human services or social services programs.
• Valid driver’s license, an acceptable 3-year motor vehicle as defined by the Acceptable Motor Vehicle Record (MVR) Chart, and a certificate of auto-insurance.
• Good organizational and time-management skills
• Ability to work independently with accountability and exercise sound judgment, discretion and professionalism at all times.
• Ability to travel and independently meet with patients in the clinic, home or community-based setting.
• Ability to deal effectively with stressful situations.
• Ability to learn and use new processes, tools and equipment as required.
• Computer literacy.
• Ability to work overtime as required.
• Ability to work rotating shifts.

Nice To Haves

• Bachelor's degree in public/community health/social work OR in public/community health or healthcare related field with a minimum of two (2) years of experience in a directly related field or working in a community-based setting including paid or volunteer activity with a non-profit organization, church, healthcare organization, neighborhood community center, or other relevant community-based involvement.
• Completion of SCCHW Certification within 6 months of hire: https://www.scchwa.org/credentialing-information-learners and/or other Community Health Worker training course.

Responsibilities

• Collaborates with patients, family members/caregivers, healthcare professionals and community-based organizations to address social care needs and socio-economic barriers to health to provides resource navigation services to adult traumatic injury patients and family members/caregivers through the provision of education and information about available community resources and services ; by building relationships with traumatic injury patients and community-based organizations and follows up to close the loop and ensure needed services are received; and assisting with social care program enrollment forms and applications for high-risk patients and follows up to close the loop and ensure needed services are received (35%)
• Conducts bedside and telephone-based screening and assessments to identify appropriate resources for patients being seen by the TRRP+ team following traumatic injury to assist with their unmet social needs (35%)
• Gathers information, documents, and enters data into the electronic medical record, social care electronic platforms and other identified tools and contributes to data analysis (15%)
• Summarizes progress to leadership team on a regular basis to keep them aware of the success and to engage them in quality initiative/improvement process (15%)

Benefits

• The Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level