Community Health Worker - Birthing Families Navigation

ERIE FAMILY HEALTH CENTEREvanston, IL
Hybrid

About The Position

Erie Family Health Centers is seeking a Community Health Worker (CHW) to join the Birthing Families Navigation Team at the Erie Evanston/Skokie Health and Dental Center. This role is crucial for supporting Birthing Family Navigators by maintaining client service data in electronic health record and funder data management systems. The CHW will manage referrals, complete participant enrollments for MCH programs, run reports, and review caseloads. Flexibility with schedule and site is required, including working every other Saturday, due to the role's responsibility for supporting Birthing Families supportive services.

Requirements

  • High School diploma or equivalent required.
  • Bilingual fluency (English/Spanish) required.
  • Cultural competency to work in a low income, minority environment.
  • Attention to detail with data and reports.
  • Interpersonal and oral communication skills.
  • Intermediate proficiency in Microsoft required.

Nice To Haves

  • Associate degree or HS Diploma or equivalent with 1-2 years of work experience with customer service or data entry preferred.
  • Community Health Worker Certification a plus.
  • Experience with data entry preferred.
  • Experience in healthcare or social services preferred.

Responsibilities

  • Works with team leadership in monitoring Erie procedures in programs as assigned.
  • Enrolls referred clients in appropriate program and manages all the enrollments in electronic medical record and funder data management systems in accordance with agency policies and procedures and federal, state and city requirements.
  • Under direction from team leadership, Community Health Worker prepares and provides appropriate documentation (i.e., statistics) for program reports, including the 745 reports.
  • Creates client hardcopy charts and completes filing.
  • As needed, supports Birthing Families Navigators with meeting patient needs (i.e., assisting patients that speak languages other than English or Spanish, connecting patients to additional resources, etc.)

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Flexible Spending (FSA) for Health Care or Childcare
  • 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary
  • 15 days of PTO
  • 8 paid holidays
  • Competitive salary
  • Annual merit increases
  • Room for growth and career advancement
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