Community Health Worker – Strong Beginnings

Cherry Health • Grand Rapids, MI

2d • Hybrid

About The Position

The Community Health Worker provides culturally responsive home-visiting, education, outreach, care coordination, and resource support to women, pregnant and postpartum individuals, infants, and families. This position works as part of a multidisciplinary team with social workers, nurses, healthcare providers, and community partners to improve maternal, infant, and family health outcomes. This is a full time (40 hours per week), benefit eligible position typically working Monday - Friday with our Strong Beginnings program based out of our Westside Health Center. This is a home-visiting program. Some weekend or evening hours may be required depending on the needs of the program.

Requirements

• High school diploma or equivalent required.
• Bilingual proficiency in English and Spanish, Mam, or K’iche’ is required.
• Ability to provide culturally responsive and linguistically accessible support is required.
• Ability to provide culturally responsive, person-centered, and linguistically accessible support.
• Strong communication, relationship-building, organization, problem-solving, and follow-up skills.
• Ability to work independently and as part of a multidisciplinary team.
• Basic knowledge of maternal and infant health, public health, and community resources.
• Ability to manage a caseload, schedule patient visits, and complete timely documentation.
• Proficiency with Microsoft Office and electronic health record systems.
• Standing: Occasionally
• Sitting: Frequently
• Independently mobile between clinic, patient homes, and community locations
• Frequent typing, grasping, and fine motor tasks
• Ability to lift up to 10 pounds occasionally
• Desktop or laptop computer
• Telephone with voicemail
• Networked copier, printer, and scanner
• Microsoft Outlook, Word, Excel, and PowerPoint
• Electronic Health Record software, including NextGen

Nice To Haves

• Associate degree or higher preferred but not required.
• Community Health Worker certification from an approved or accredited program is preferred.
• Candidates who are not currently certified must complete an approved Community Health Worker training and certification program within 6 months of hire.
• Experience in healthcare, home visiting, maternal and infant health, social services, or a community-based setting preferred but not required.
• Experience working with women, pregnant and postpartum individuals, infants, and families preferred but not required.

Responsibilities

• Conduct visits in patient homes, community locations, virtually, and in the clinic.
• Build trusted relationships with women and families.
• Provide culturally responsive education, peer support, and resource navigation.
• Support prenatal, postpartum, interconception, infant, and family health needs.
• Help patients overcome barriers to healthcare and community services.
• Assist with transportation, interpretation, telehealth, and other access needs.
• Follow up on referrals, missed appointments, and identified patient needs.
• Collaborate with social workers, nurses, healthcare providers, and community partners.
• Participate in multidisciplinary care planning and team communication.
• Serve as a cultural and linguistic bridge between patients, providers, and community resources.
• Support patient outreach, enrollment, scheduling, and continued engagement.
• Help patients identify goals and connect with appropriate services and resources.
• Maintain an active caseload and meet established visit and encounter expectations.
• Document visits, outreach, referrals, and services accurately and within required timelines.
• Respond to referrals and patient needs promptly.
• Participate in supervision, team meetings, outreach events, and program improvement activities.
• Follow all organizational policies, confidentiality requirements, ethical standards, and compliance expectations.
• Complete other duties as assigned.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED