Community Health Worker

Optima Living•Chilliwack, BC

50d•Onsite

About The Position

Optima Living, founded in 2007, is a leading senior living and continuing care provider in Western Canada, offering a range of services including Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care. With a mission to provide a home-like experience and a resident-first philosophy, Optima Living redefines aging with purpose, creating communities where seniors live with dignity, connection, and joy. The Community Health Worker role reports to the Director of Care and provides direct support to residents with daily living activities, comfort, and wellbeing. This role involves personal care, medication administration, documentation, and engagement in meaningful activities, all while maintaining a safe, respectful, and supportive environment. Duties are performed in alignment with Optima Living’s mission, vision, and values, promoting person-centered care and maximum independence within established policies, procedures, and regulations.

Requirements

Completion of Grade 12 or equivalent education is required.
Completion of a Medication Administration course from a recognized external program and maintain annual certification is required.
Maintains an active CPR and First Aid certification.
Proven ability to work collaboratively as part of an interdisciplinary team.
Communicates in an approachable and respectful manner with the temperament to deal tactfully and cooperatively in all interactions.
Strong written communication skills with the ability to present professional documents with clarity.
Demonstrates the ability to effectively organize, prioritize and problem solve.
Ability to work independently and in cooperation with others.
Ability to manage and resolve difficult and challenging situations effectively and respectfully.
Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.
Ability to safely operate equipment according to established protocols.
Computer literacy skills required.
Clear Police Information Check
Clear Vulnerable Sector Check
Successful completion of all mandatory Provincial Health Requirements
Active CPR and First Aid Certification

Nice To Haves

Experience in a residential care or mental health environment is an asset
Food Safe certification is an asset.
Flexibility to work a variety of shifts.

Responsibilities

Supports the care team in providing care and services to meet residents’ physical, emotional, social, and spiritual needs.
Maintains awareness of residents' abilities, health, diet, interests, and special care requirements.
Assists with move ins, move outs, palliative care, end of life and care after death ensuring that comfort and dignity are maintained.
Supports the development of resident personal care or service plans.
Performs resident care, documents observations and interventions accurately, and reports changes to the Director of Care or designate.
Responds promptly to call bells and resident requests.
Participates in care conferences as needed.
Replenishes supplies in resident rooms, care areas and medication rooms.
Assists with resident laundry and light housekeeping as needed.
Ensures proper care and labeling of resident clothing and personal belongings and communicates resident needs to families.
Administers and documents medications to residents and provides medication reminders in accordance with their care or service plan and medication policies.
Promotes and encourages residents to participate in activities of daily living including bathing, dressing, grooming, toileting, and mobility support.
Assists residents with participation in preferred social and recreational activities in collaboration with the Recreation Manager.
Ensures care plans are followed for meal preparation, including setting up and serving meals, while monitoring and recording the resident food intake.
Ensures residents receive proper nutrition and hydration in accordance with the dietary plans, documenting and reporting changes to the nurse/dietitian.
Assists with dining duties, including setting and clearing tables.
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Identifies maintenance issues and reports them following established maintenance procedures.
Responds promptly during emergency codes in alignment with organizational standards and protocols.
Contributes to quality improvement initiatives by sharing ideas and providing feedback.
Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
Completes orientation upon hire and annual mandatory education as assigned.
Supports new team members through their orientation process.
Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.
Participates in team meetings and stays informed on relevant internal communications.
Performs other duties as required to support operational needs.