Community Health Worker Supervisor (Central Kansas Region) - Family Medicine

University of Kansas Medical Center•Kansas City, KS

9d•Hybrid

About The Position

The Community Health Worker (CHW) Supervisor is a regionally based role supporting the Thrive digital depression treatment program across rural Kansas counties. The position serves communities throughout the Central Kansas region, including Reno, Rice, McPherson, Harvey, Stafford, Pratt, and Kingman counties, among others. Applicants must live in or be willing to relocate to the service area, and the role requires regular travel within the assigned region to provide community-based services, outreach, and support to individuals and families. The supervisor coordinates referrals from clinical sites to project CHWs and helps plan ways to build individual and family capacity to address social determinants of health and mental health needs through advocacy, support, and education. The role provides supportive supervision, professional development, and accountability for CHWs, and serves as a liaison among the hiring organization, CHWs, KUMC, and program management. The position is hybrid, with flexibility to work some nights and weekends; hours may be flexed within the same week.

Requirements

High school diploma or GED.
Complete Community Health Worker training within three months of employment.
Complete ECHOS Database and Supervisory training within three months of employment.
Three years of experience working as a community health worker or health navigator.
One year of experience in a supervisory role.
Experience working with various populations in rural areas and clinical settings.
Attention to detail.
Communication skills.
Interpersonal skills.
Computer skills.
Ability to multitask.
Must reside in or be willing to relocate to the Central Kansas service area.
Ability to travel regularly within the assigned region.

Nice To Haves

Associate degree or higher in a health-related or related field.
Experience translating health-related documents.
Experience using Care Management databases, identifying population trends, and creating reports.
One year of health education experience.
Knowledge of regions and counties across Kansas.
Bilingual proficiency in Spanish.

Responsibilities

Recruit, hire, onboard, and train Community Health Workers (CHWs).
Maintain deployment documentation, including change-management logs and readiness checklists.
Coordinate deployment of user resources and onboarding materials at clinical sites.
Support the CHW Project Coordinator with bi-monthly virtual learning collaboratives by identifying presenters and co-presenting.
Guide CHWs through coaching sessions, connect them with training opportunities, and create constructive performance evaluations.
Serve as the primary contact for regional CHW implementation communications and partner updates.
Provide ongoing, supportive supervision to CHWs.
Coordinate and communicate with CHW project leadership, the CHW Project Coordinator, and KUMC, and participate in regional project meetings on Zoom.
Organize and oversee CHWs’ schedules and work assignments.
Coordinate and track CHW performance to ensure high-quality services.
Ensure CHWs collect data in a timely manner and assist with reporting outcomes and program evaluation as needed.
Shadow CHW team members and contact clients monthly to assess the quality of CHW performance.
Attend monthly huddles with clinical staff to discuss client progress, engagement, and barriers to accessing Thrive.
Network and partner with organizations and individuals to improve Thrive engagement and recruit participants in the selected counties.
Track access challenges reported by users and CHW teams.
Coordinate referrals from clinical sites to project CHWs and support strategies to address social determinants of health and mental health through advocacy, support, and education.

Benefits

Health, dental, and vision insurance coverage beginning on day one.
Health expense accounts with employer contributions for employees participating in a qualifying health plan.
Employer-paid life insurance.
Long-term disability insurance.
Additional voluntary insurance plans.
Paid vacation and sick time, accruing upon hire.
Ten paid holidays.
One paid discretionary day after six months of employment.
Paid time off for bereavement, jury duty, military service, and parental leave after 12 months of employment.
Retirement program with an employer contribution.
Additional voluntary retirement programs (457 or 403b).