Community Health Worker-Medical Respite

Brown Medicine•Cranston, RI

1d•Hybrid

About The Position

Reports to the Medical Respite Program Coordinator or designee. The Medical Respite Community Health Worker (CHW) focuses on addressing patients’ Social Determinants of Health and provides them with individualized support around their longitudinal healthcare and social needs. The Medical Respite CHW will assess and coordinate care for patients throughout their admission to the Medical Respite Program. They will coordinate a warm handoff to community or internal providers at time of discharge for follow up needs. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate.

Requirements

Knowledge of health care and health care delivery systems.
Analytical skills necessary to evaluate patients’ concrete needs and to formulate and implement a treatment plan.
Interpersonal skills to effectively interact with patients, families, medical staff, and outside agencies in providing services.
The applicant should have completed the Community Health Worker Certification upon hire, or pursue this within one year of hire.
Two (2) years of experience providing information, education, intervention and/or referral services to culturally diverse or medically complex patient populations.
Must exhibit strong interpersonal skills as well as a collaborative approach and style of communication in order to interact successfully on a daily basis with a wide and diverse population of health care providers, community agencies, patients and their families.
Experience with motivational interviewing, advising/counseling clients, and/or participating in health promotion and health education activities.
Experience working with health care systems, substance use treatment programs, and/or community-based organizations.
Must demonstrate knowledge and skill necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
A basic proficiency in the use of Microsoft office software programs including email, Outlook calendar and basic keyboard skills are also required.

Nice To Haves

Two to three years professional experience working in health care setting or human service agency preferred.
Bilingual English/Spanish preferred.

Responsibilities

Works collaboratively with patients and various members of interdisciplinary teams both in the hospital and community.
Completes initial assessments with patients and providers to identify specific areas of focus, patient strengths, and barriers to care.
Provides patients with education about their care plans and personal needs, working to build self-efficacy.
Works collaboratively with external stakeholders (such as community partners and payors) as needed to ensure that patients are provided with the appropriate support needed to engage with resources and improve their overall health and well-being.
Escalates any patient or program concerns to the Program Coordinator, and/or designee.
Documents care coordination and progress notes in the Electronic Medical Record.
Participates in Weekly check-ins with our Medical Respite Program community partners.
Performs other job-related duties as assigned.