Community Health Worker - Maternal/Child Health

Engaging Solutions, LLC•Gary, IN

22h•$21 - $22•Hybrid

About The Position

Engaging Solutions is seeking a Community Health Worker specializing in Maternal/Child Health. This role serves as a crucial link between healthcare services and the community, building trust and facilitating access to essential resources. The Community Health Worker will increase health knowledge and self-sufficiency through outreach, education, counseling, support, and advocacy. This position is the primary point of contact for members, conducting face-to-face visits for health screenings and needs assessments, leading to referrals and support. The role involves coordinating follow-up care, providing onsite and phone support, making referrals to case management, assessing compliance with treatment plans, identifying and resolving barriers, and aiding in access to community resources like education, housing, and transportation. The Community Health Worker will also recommend treatment plan modifications, coordinate referrals to funded programs, participate in process improvement activities, and maintain strict confidentiality of sensitive information.

Requirements

Must reside in the Lake County area
Ability to complete 35 in-person community visits per week
Strong interpersonal and communication skills
Ability to communicate effectively with people from a diverse socio-economic levels and backgrounds
Superior organization skills
Must be able to work independently and effectively with others
Ability to handle protected health information and personally identifiable information in accordance with HIPAA requirements.
Ability to obtain a valid Indiana driver’s license, proof of valid insurance, and access to reliable transportation
High School Diploma or equivalent GED
One-three years of experience in health services or behavioral health field working in a diverse community-based setting
Working knowledge of community-based populations, medical conditions and/or disabilities

Nice To Haves

Maternal/Child Health experience preferred
High degree of computer literacy is preferred
Bilingual candidates preferred

Responsibilities

Coordinates follow-up care plan needs for Members by scheduling appointments or enrolling members in programs
Primarily provides onsite recovery support, also provides support over the phone when needed
Makes referrals to Case Management Services
Assesses member compliance with medical treatment plans via telephone or through on-site visits
Identifies barriers to plan compliance and coordinates resolutions while ensuring alignment with internal Company team
Aids in accessing various community resources (education, housing, transportation, recovery supports, etc.)
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider
Coordinates identification of and referral to local, state or federally funded programs
Participates in cross-functional teams on projects, initiatives, and process improvement activities
Maintains the confidentiality of all sensitive information.
Accountable to understand role and how it affects utilization management benchmarks and quality outcomes.