Community Health Worker - Marshallese

Kalihi Palama Health Center•Honolulu, HI

2d•Onsite

About The Position

Provide case management, outreach, health education and interpretation services. Assist in training students in the health professions and health care professionals regarding cultural issues and health care. Serve as an advocate for appropriate, quality health and social services. The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care.

Requirements

Fluency in English and Marshallese required.
Ability to read, understand and translate technical/medical instructions furnished in written, oral or diagram form in both English and specified language required
Basic knowledge of computer skills
High School Diploma or GED required

Nice To Haves

Knowledge of the community and community service resources especially in Kalihi Palama area and Honolulu Downtown area preferred
Certification as a professional translator preferred but not required
Certification as a professional community health worker preferred but not required
Post-secondary education preferred but not required
One year of experience in providing bicultural and bilingual services in a community health center or similar setting preferred but not required
Formal training in medical terminology preferred but not required
Formal training as a community health worker preferred but not required

Responsibilities

Provide oral and written interpretation services, providing health education and counseling as needed
Assist patients in filling out intake and other forms for the medical visit
Assist patients in connecting with entitlements: My Connection referrals, medical insurance, financial, housing etc.
Provide referral to outside agencies, per the health care team
Document all contacts in patient's chart
Attend training and classes for improvement of services
Help patients connect to appropriate staff when requesting medication refills
Provide health education and counseling to patients
Assist in training students in health professions and health care professionals as well as patients regarding cultural issues and health care
Assist in scheduling patient for appointments
Able to register all new patients, obtaining appropriate signatures as needed (registration form, sliding scale notification, HIPPA, ROI, etc)
Call or write patient appointment reminders, no-shows, referrals
Recall patients for follow up appointments at least once a month
Verify patient insurance
Assist patients with outside billing problems
Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly
Responsible for providing clerical support for various departments or projects
Assist in other delegated projects
Attend trainings and classes for the improvement of their services
Assist in Clinical Outreach activities