Community Health Worker - Diabetes Prevention

Trinity Health • Albany, NY

1d • $22 - $28 • Hybrid

About The Position

A Community Health Worker (CHW) is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between the SPHP and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

Requirements

• High School Diploma required / Associates Degree preferred.
• Minimum one (1) year of community involvement experience.
• Ability to earn a CHW certificate is preferred.
• Must be able to operate effectively in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
• Must be able to operate effectively in a collaborative, shared leadership environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interview patients/clients and accurately record medical information. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.
• Work requires ability to communicate orally and to hear or communicate with target population.
• Work requires proofreading and checking documents for accuracy.
• Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
• Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
• Must be able to travel to various SPHP sites and other locations as needed.
• Requires working in a normal office environment where there are relatively few physical discomforts due to dust, dirt, noise, and the like.
• Requires spending time in other agencies and environments within the community where there may be some disruptions due to noise, interruptions and the like.
• Must possess good manual dexterity in order to operate a computer keyboard.
• Must possess good hearing in order to be effective on extensive telephone conference calls and for in person communication.
• Relevant Background Checks
• Drug Screen
• PPD / Tuberculosis Test
• Reference Check

Nice To Haves

• Associates Degree preferred.
• Ability to earn a CHW certificate is preferred.
• Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus
• Basic Life Support (BLS) certification is preferred.

Responsibilities

• Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.
• Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
• Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
• Serves as a liaison between providers and patients to facilitate communication and coordination of services.
• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Uses Social Care tools via TogetherCare (or similar protocols) for care coordination.
• Assists with data collection.
• Screen and mitigate social care needs of our dually eligible population (patients enrolled in both Medicaid and Medicare), as an intervention to reduce preventable hospitalizations (SO Metric)
• Address and mitigate social care needs for colleagues, as part of the Colleague Resiliency Plan.

Benefits

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Positions and shifts to accommodate all schedules

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED