Community Health Worker - Ambulatory

Tower Health•Philadelphia, PA

About The Position

The Community Health Worker will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. The Community Health Worker Peer will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person generally at an office site. Depending on department, Community Health Worker Peers may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental.

Requirements

Completes and maintains all competencies and trainings as required for role.
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Relevant Experience
Change Management
Collaborative Skills
Computer Skills to include use and navigation
Customer Service Skills
Detail Oriented
Excellent Communications Skills
Excellent Interpersonal Skills
Good Reasoning Skills
Listening Skills
Microsoft Office Applications
Multi Line Telephone Operational Skills
Multitasking
Organizational Skills
Prepare & Give Presentations
Problem Solving Skills
Service Orientation
Strategic Thinking

Responsibilities

Work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas.
Work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes.
Conduct patient outreach interactions telephonically, via video/digital means, or in-person generally at an office site.
Be bilingual or knowledgeable of specific department terminology such as medical or dental, depending on the department.