Community Health Worker Administrative Assistant

Mass General Brigham•Northampton, MA

7d•$18 - $23•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

High School Diploma or Equivalent required
Experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ+ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility 1-2 years required
Experience with community-based, nonprofit, grant funded programs; community health; public health/human services; outreach; health equity 1-2 years required
Experience with essential administrative, organizational, and communication tasks to keep an office running smoothly 1-2 years required
Knowledge of local resources that support social drivers of health – transportation, housing, food access, employment/education.
Skilled in strength-based, people-first, harm-reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
Intermediate digital literacy required.

Nice To Haves

Bilingual (Spanish) preferred.
Person with lived experience of populations served is a plus.

Responsibilities

Greeting all guests, data collection, entry and reporting, inter and intra-office communications, scheduling, assistance with applications, clerical and other related duties/projects.
Provide client-centered, culturally responsive, trauma-informed support/services.
Offer accurate information and referrals.
Encourage positive prevention and risk reduction.
Welcome all visitors with a culturally responsive, trauma-informed, harm reduction approach.
Maintain digital/physical files for multiple databases/paper files.
Coordinate purchase orders.
Manage inventory.
Troubleshoot office equipment.
Support staff with daily tasks.
Coordinate client travel to health services and related services.
Help schedule client appointments.
Assist clients in completing paperwork and applications.