Community Health Supervisor
About The Position
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day. Job Overview The Community Health Supervisor is responsible for overseeing the Community Health Worker (CHW) team and their functions. The Supervisor provides supervision, coaching, and direct support to the CHW team, and monitors the progress of the program/panel management. The Supervisor provides leadership to the team through training, mentoring, professional development, management of disciplinary actions, annual evaluations, case discussion, reviews, schedule management, and more. Other responsibilities of the Supervisor are LEM system updates, identification of resources within the organization by fostering cross-functional relationships with other internal services, collaborates in updating policies and procedures, monitors the team’s time and attendance while ensuring coverage, leads interviews, and identifies/escalates training needs. The Supervisor demonstrates an advanced level of communication and interdisciplinary collaboration, professionalism, and systems-based thinking with an emphasis on the importance of patient-centered care, education, and organizational involvement to meet the team’s identified goals. The Supervisor effectively communicates feedback and provides ongoing coaching and mentoring to staff while supporting a learning environment to advance team skills and promotes professional development while working closely with Lead CHW.
Requirements
- High School Diploma or GED is required, AA/AS preferred.
- Minimum 3 years of experience directly working in the health care environment or a community outreach setting required.
- Bilingual (Spanish/English) or another secondary language required due to population being served.
Responsibilities
- overseeing the Community Health Worker (CHW) team and their functions
- provides supervision, coaching, and direct support to the CHW team
- monitors the progress of the program/panel management
- provides leadership to the team through training, mentoring, professional development, management of disciplinary actions, annual evaluations, case discussion, reviews, schedule management, and more
- LEM system updates
- identification of resources within the organization by fostering cross-functional relationships with other internal services
- collaborates in updating policies and procedures
- monitors the team’s time and attendance while ensuring coverage
- leads interviews, and identifies/escalates training needs
- effectively communicates feedback and provides ongoing coaching and mentoring to staff while supporting a learning environment to advance team skills and promotes professional development while working closely with Lead CHW
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
