Community Health Outreach Specialist

Monogram Health • Harrisburg, PA

1d • $70,000 - $100,000 • Onsite

About The Position

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health’s medical professionals. The position is located in PA and requires heavy travel, with most days spent driving to patient homes. The role involves educating eligible members about the Monogram Health program, overcoming objections, and providing warm handoffs to clinicians. Extensive daily driving is required, with most of the day spent visiting community members in their homes to connect them with care providers. The specialist will also ensure initial enrollment appointments are scheduled and successfully completed.

Requirements

• Heavy Travel - most days driving to patient homes
• Valid driver’s license
• 2+ years’ experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
• Experience with Salesforce and Microsoft Office required
• 2+ years B2B sales experience required

Nice To Haves

• Bachelor's Degree preferred but not required

Responsibilities

• Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health program and/or ensure they are accessing the program’s benefits
• Communicate the benefits of the Monogram Health program to eligible members and overcome objections
• Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
• Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete

Benefits

• Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care
• Competitive salary and opportunity to participate in the company’s bonus program
• Comprehensive medical, dental, vision and life insurance
• Flexible paid leave and vacation policy
• 401(k) plan with matching contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level