Community Health Navigator

McKesson•Mississauga, ON

30d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. About McKesson McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We deliver insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve. If you want to be part of tomorrow’s health today, we want to hear from you. Job Summary: This position combines two responsibilities: Reporting to the Sr. Director, Implementation & Operations, the Community Health Worker (CHW) supports McKesson Canada’s Trenton Distribution Centre and support INVIVA programs. Community Health Worker (CHW) – Trenton Distribution Center (On-Site) Hours/Week: 25 City: Trenton, Ontario Location: Distribution Centre – 211 North Murray Street Language: French and English fluency required. Role Overview: Acts as a trusted resource for health education, outreach, and navigation of healthcare and social services. Promotes wellness, delivers education, facilitates program enrollment, and helps employees access internal health initiatives. Maintains accurate documentation, fosters partnerships, and upholds confidentiality and integrity. INVIVA Program Support (Hybrid/Virtual) Hours/Week: 15 City: Mississauga, ON, L5N 5P9 Location: 2300 Meadowvale Blvd Language: French and English fluency required. Role Overview: Coordinates with INVIVA RNs, Program Leadership, and vendor partners. Handles patient referrals securely, manages enrollment/unenrollment in vendor programs, assists with reporting, and supports selection of committee activities, without direct patient interaction.

Requirements

Minimum 3 years of relevant experience; High School Diploma required. CHW certification or training preferred.
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint).
Strong interpersonal and communication skills.
Experience in community outreach and health advocacy.
Ability to guide and support individuals in accessing health resources.
Problem-solving and decision-making skills.
Highly organized and proactive.
Flexible availability for multiple shifts and occasional travel.
Commitment to privacy, confidentiality, and ethical standards.
Professional communication across all organizational levels.
Adherence to company policies and accurate metric tracking.
Demonstrate behaviors aligned with McKesson Canada’s I²CARE & ILead principle
French and English fluency required.

Nice To Haves

CHW certification or training preferred.

Responsibilities

Provide personalized health guidance and culturally sensitive support to Distribution Center associates.
Promote health literacy and engagement strategies.
Maintain accurate documentation and data integrity.
Help associates navigate healthcare systems, social services, and community resources.
Build relationships with community organizations and participate in outreach.
Support special projects and additional responsibilities as needed
Coordinate with INVIVA RNs, Program Leadership, and Vendor Partners.
Do not interact directly with patients or access private health data.
Process patient referrals securely per protocol.
Support selection committee activities and communications.
Enroll/unenroll patients in vendor programs.
Assist with reports for INVIVA RNs or Program Leadership as needed.