Community & Health Navigator
About The Position
This Community Health Worker role supports Biologics through a dual focus: providing virtual support to Biologics patients & assisting patients + their caregivers in a non-clinical. The individual will assist with community resource support, provide health literacy session programs, coordinate & lead monthly peer support group(s), and ensure accurate data entry in the system of record. The CHW will operate within scope to navigate healthcare systems, social services, and community resources; facilitate access to direct services; and support the delivery of health education sessions and materials. The role contributes to measurable health improvements and programmatic cost savings. Bilingual English/Spanish is strongly preferred to support patient engagement across Biologics patient population.
Requirements
- Minimum 3 years of relevant experience
- High School Diploma required
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint)
- Strong interpersonal and communication skills
- Experience in community outreach and health advocacy with direct patient interaction
- Ability to guide and support individuals in accessing health resources
- Problem-solving and decision-making skills
- Highly organized and proactive
- Commitment to privacy, confidentiality, and ethical standards
- Professional communication across all organizational levels
- Adherence to company policies and accurate metric tracking
- Demonstrate behaviors aligned with McKesson I²CARE & ILead principle
Nice To Haves
- CHW certification or training preferred
- Bilingual English/Spanish is strongly preferred
Responsibilities
- Assist with community resource support
- Provide health literacy session programs
- Coordinate & lead monthly peer support group(s)
- Ensure accurate data entry in the system of record
- Navigate healthcare systems, social services, and community resources
- Facilitate access to direct services
- Support the delivery of health education sessions and materials
- Contribute to measurable health improvements and programmatic cost savings
Benefits
- Competitive compensation package
- Total Rewards
- Annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
