Community Health Navigator

Amerihealth Caritas • Southfield, MI

4d • Remote

About The Position

As part of the Care Management/Case Management department, the Community Health Navigator supports the development and execution of Blue Cross Complete of Michigan’s member outreach strategy to impact health outcomes, health care costs, and member engagement. This position establishes and cultivates relationships with members, community stakeholders, and providers via phone, mail, e-mail, and personal visits. Face-to-face member visits at their home or a community organization are essential to the Community Health Navigator role.

Requirements

• Associate’s Degree in Healthcare, Human Services, related field, or equivalent work experience.
• Minimum of two (2) years of health care in an office/clinic/hospital setting, or human services experience, or equivalent school experience.
• Must have a valid Michigan Driver’s License, valid car insurance, and reliable transportation.
• Must be able to lift up to 25 pounds.
• Basic knowledge and understanding of managed care, medical terminology, and disease processes.

Nice To Haves

• Bachelor’s Degree preferred.
• Community-based experience through volunteerism, employment, or education.
• Effectively communicating preventive health and health management philosophies to individual members, small groups, and external agencies.
• Comprehensive knowledge of Medicaid requirements, plans, policies, and procedures.

Responsibilities

• Supports the development and execution of Blue Cross Complete of Michigan’s member outreach strategy to impact health outcomes, health care costs, and member engagement.
• Establishes and cultivates relationships with members, community stakeholders, and providers via phone, mail, e-mail, and personal visits.
• Conducts face-to-face member visits at their home or a community organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree