Community Health and Quality Manager – Center for Integrative Health

Duquesne University•Pittsburgh, PA

4d•Onsite

About The Position

The Community Health and Quality Manager supports the development, coordination, and continuous improvement of community-based health and wellness programming across the University and throughout surrounding priority communities. The Duquesne University Center for Integrative Health’s (DUCIH) Bridges to Health (B2H) Program advances a community-engaged health model focused on addressing data-driven and community-identified priorities through interdisciplinary collaboration, evidence-based programming, and sustainable partnerships that support residents across the lifespan. Under the direction of the DUCIH Director, Assistant Director, Director of Business and Administration, and in collaboration with Faculty Leadership, this position supports development and implementation of DUCIH initiatives, including programs that integrate community health, interprofessional education, and research. The role also contributes to program evaluation, quality improvement efforts, and ensures alignment with University policies, regulatory standards, and privacy requirements. Work hours may include evenings and weekends to support community-based programming and events. This is a grant funded position.

Requirements

Bachelor’s degree in public health, health sciences, healthcare administration, nursing, social work, or a related field from an accredited educational institution required.
Minimum of 3-5 years of relevant experience in community health, population health, healthcare, public health, or a related field, including program or project coordination.
Experience planning, implementing, and evaluating community-based or population health programs.
Experience working collaboratively with interdisciplinary teams and engaging diverse community and organizational stakeholders.
Experience with quality improvement, program evaluation, and use of data to inform decision-making.
Knowledge of privacy, confidentiality, and applicable regulatory standards in healthcare or community-based settings.
Demonstrated ability to manage multiple priorities, work independently and collaboratively, and communicate effectively in a professional environment.

Nice To Haves

Master’s degree from an accredited educational institution.
Experience in an academic or University-based setting and/or working with students in applied learning environments.
Familiarity with community-engaged approaches, social determinants of health, or value-based care models.
Experience supporting the development, refinement, or expansion of scalable program models across community or organizational settings.
Excellent interpersonal skills with a customer service orientation;
Ability to communicate effectively, both orally and in writing;
Excellent organizational skills with attention to detail;
Ability to work a flexible schedule as needed in order to attend Center, School and University events, as applicable and appropriate;
Ability to work independently and as part of a team;
Enthusiastically seeks out work and new assignments;
Seeks opportunities for professional development, as well as methods to improve work processes and improve patient satisfaction;
Maintains patient privacy and confidentiality;
Shows interest and initiative in taking on new and challenging assignments;
Stays current on the latest developments, advancements, and trends in the field;
Implements knowledge gained into current work practices;
Proactively utilizes problem-solving and strategic planning skills;
Ability to initiate and follow through with work responsibilities and to consistently meet deadlines;
Ability to create and maintain complex records and files;
Proficiency working with Microsoft Office, including Word, Excel, and PowerPoint, and Outlook email;
Maintains knowledge of applicable rules, regulations, policies, and programs that impact the Center’s community-based work;
Seeks advice and guidance as needed to ensure proper understanding and program implementation.
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

Responsibilities

Assists with management and implementation of community-based health programs, including evidence-based health promotion programming, chronic disease prevention and management curricula, Community-Clinical Linkages preventive health screenings, and related initiatives.
Collaborates with Center faculty, staff, and community partners to plan, implement, and evaluate interdisciplinary programs and activities across the lifespan.
Provides guidance and support to interdisciplinary students participating in DUCIH’s community-based programs.
Develops and maintains collaborative relationships with Bridges to Health Collaborative Partners to support program implementation and sustainability.
Serves as a liaison between DUCIH and community stakeholders to support outreach, engagement, and alignment with community-identified health priorities.
Represents the Center through participation in community meetings, outreach activities, and other professional engagements to strengthen community and University partnerships.
Supports faculty-led research and program evaluation activities, including participant recruitment, retention, data collection, and data management.
Assists in the development and implementation of data collection processes, including those related to social determinants of health and community-based interventions.
Maintains accurate records and contribute to reporting efforts to support program evaluation and data-informed decision-making.
Contributes to continuous quality improvement efforts by supporting program evaluation, performance tracking, and outcome measurement.
Identify opportunities for workflow and process improvements and assist in implementing strategies to enhance program effectiveness, efficiency, scalability.
Partners with DUCIH leadership on data-informed planning and the advancement of value-based and population-health initiatives aligned with Center priorities.
In collaboration with DUCIH leadership, ensure adherence to University policies and regulatory standards to support alignment with privacy, confidentiality, and applicable legal and regulatory requirements.
Supports the development and refinement of scalable program models by contributing to workflow design, standardization, and continuous improvement efforts.
Leads quality improvement initiatives aligned with strategic priorities under the direction of DUCIH leadership, supporting the advancement of consistent, high-quality programming across the Center’s portfolio.
Independently maintain organized, accurate, and secure files related to programs, partnerships, and assigned projects.
Collaborates with Faculty Leadership and interdisciplinary teams across the University to support Center initiatives, strategic goals, and program growth.
Participates in required trainings, meetings, and professional development activities, and maintain current knowledge of community health and population health practices.
Completes other duties as assigned.