Community Health Advocate
About The Position
Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients. The Community Health Advocate will assist members to locate and connect to needed services and resources in the medical system and community that will make it easier to manage their health. Partner with medical systems and community and assist members to problem-solve barriers to health conditions and navigate existing community and medical services. Identify resource gaps in medical and community services and support implementation of new services to close identified gaps.
Requirements
- 3+ years in healthcare working directly with patients
- Communication and ability to work with various members of the clinical team.
- Electronic Health Record knowledge and ability to document following standards, policy and procedures.
- Time management and ability to manage a case load with minimal supervision.
Nice To Haves
- Medical assistant experience a plus.
Responsibilities
- Assesses psychosocial and social determinants of health needs for low risk members and documents assessment results or augments available information in appropriate systems
- Consults with or refers members to licensed staff (social worker, nurse case manager etc.) as required based on member social, health risk and medical complexity
- Establish relationships and partners with community resources, health plans and providers by participating in community engagement activities with local agencies e.g. faith-based organizations, community centers, government agencies, parks, recreation centers and schools
- Assists members with problem-solving barriers to health conditions by identifying, locating, connecting to and navigating needed community and medical system services, including visiting members, accompanying members to medical appointments and assisting members with completing forms to access needed services
- Actively engages, builds rapport and establishes trusting relationships and RS23 facilitates collaborative communication with members and member family support systems
- Identifies social determinants of health concerns/gaps, develops and documents a plan to address social and health disparities in accessing appropriate care and services
- Documents member updates and progress notes in appropriate systems and submits timely reports
- Actively participates in Interdisciplinary Team Meetings and reports updates on member needs and progress
- Files and makes necessary follow-up on mandated reporting, e.g. Adult Protective Services, Child Protective Services, etc.
- Other duties as assigned including occasional home visits as directed by Manager
Benefits
- Excellent medical, vision, and dental coverage
- 401k savings plan with a company match
- Flexible time off and 9 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
