Community Health Advocate - Care Transformation - FT - Day

Stormont-Vail HealthCare•Topeka, KS

7d•Hybrid

About The Position

The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide expecting and new families throughout pregnancy, birth, and postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals.

Requirements

1 year healthcare related field experience
Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Maintain confidentiality in all areas of the service population and program operations.
Work collaboratively with other staff members, service providers, and professionals.
Demonstrate excellent interpersonal skills with patients, colleagues, community leaders
Knowledge of prenatal care, breastfeeding, infant and child development.
General understanding of medical terminology
Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.

Nice To Haves

Community Health Worker Certification OR Doula Certification

Responsibilities

Provide coordination of care to pregnant, postpartum and inter-conception women, infants and families.
Provide education and support to women before, during and after their pregnancy.
Provide social determinants of health screenings, referrals for services and appropriate follow up.
Provide perinatal mental health screenings, education, referrals for services and appropriate follow up as needed.
Build relationships with patients, healthcare providers, agencies and other resources to best connect women and their families to helpful services.
Assist families with enrollment into other programs and resources, such as Healthy Blue, WIC, KanQuit, Universal Home Visiting, etc. as needed.
Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers.
Send referrals to RN Care Manager or Social Worker for pregnant and postpartum women, infants and families who need further assistance with medical and social resources.
Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients.
Network with other agencies, programs and partners to ensure they understand services and support available to local families.
Understand local programming and services available to families, along with being familiar with agencies and healthcare offices’ referral process.
Participate in program activities available to families, some nights and weekends.
Attend meetings, webinars and trainings as needed.
Keep patient’s medical and social information confidential.
Complies with Stormont Vail Health policies and standards.
Other duties as assigned.