Community Health Advisor

INNOVATIVE INTEGRATED HEALTH•Stockton, CA

2d•$18 - $22•Onsite

About The Position

The Community Health Advisor is responsible for the delivery of health education to PACE-eligible seniors and/or their families or designated representatives on valuable health care and social services via the PACE model of care. Supports Innovative Integrated Health’s (IIH) Business Development department recruitment efforts and enrollment assistance for IIH’s PACE program. Participates in community health events, education activities, and PACE-sponsored events, as assigned. Develops meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors’ offices, and/or housing communities. Conduct outreach within the PACE designated service area to source marketing outreach opportunities. Responsible for tracking all marketing and outreach activity efforts. Complete Daily activity reports and submit weekly/monthly data to Director of Outreach/Outreach Manager. Engages in mandatory and ongoing training and skill-building activities to effectively achieve intake, enrollment, and program goals. Provides PACE referral and community health resource information to PACE-eligible seniors, their families/caregivers, and/or community members in designated service area(s). Conducts preliminary enrollment screening interviews to determine eligibility for PACE program services. Assists with the set-up of health education and PACE information booths. Responsible for adding to and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation. Tracks outreach activity in the Enrollment Activity Tracker Submits promotional material requests and reports utilization figures to the VP of Business Development and the Marketing Manager. Attend and participate in staff meetings, in-services, projects, and committees as assigned. Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance. Accept assigned duties in a cooperative manner; and perform all other related duties as assigned. Be flexible in the schedule of hours worked. May require use of personal vehicle.

Requirements

Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
Knowledge of general office procedures, equipment and filing systems.
Ability to communicate effectively, both orally and in writing.
Ability to quickly learn department policies, procedures, goals, and services.
Skill: Attention to detail and accuracy.
Ability to change priorities regularly.
Ability to maintain confidentiality following HIPAA guidelines.
Ability to communicate clearly and effectively, verbally and in writing with community members, staff, supervisor and community partners.
Ability to establish and maintain cooperative working relationship with staff members.
Ability to prepare basic correspondence and simple reports in Microsoft Word.
Minimum of one (1) year working with the frail or elderly population.
High School diploma or General Educational Development (GED) certificate or equivalent related work experience (in lieu of Diploma).
3-4 years of direct community outreach experience.
Valid Driver’s license and auto insurance.
All employees facilitating PACE marketing activities are required to pass the PACE marketing exam.

Nice To Haves

Preferred experience as a customer service, sales, education, training, and/or marketing representative.

Responsibilities

Supports Innovative Integrated Health’s (IIH) Business Development department recruitment efforts and enrollment assistance for IIH’s PACE program.
Participates in community health events, education activities, and PACE-sponsored events, as assigned.
Develops meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors’ offices, and/or housing communities.
Conduct outreach within the PACE designated service area to source marketing outreach opportunities.
Responsible for tracking all marketing and outreach activity efforts.
Complete Daily activity reports and submit weekly/monthly data to Director of Outreach/Outreach Manager.
Engages in mandatory and ongoing training and skill-building activities to effectively achieve intake, enrollment, and program goals.
Provides PACE referral and community health resource information to PACE-eligible seniors, their families/caregivers, and/or community members in designated service area(s).
Conducts preliminary enrollment screening interviews to determine eligibility for PACE program services.
Assists with the set-up of health education and PACE information booths.
Responsible for adding to and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation.
Tracks outreach activity in the Enrollment Activity Tracker.
Submits promotional material requests and reports utilization figures to the VP of Business Development and the Marketing Manager.
Attend and participate in staff meetings, in-services, projects, and committees as assigned.
Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in the schedule of hours worked.
May require use of personal vehicle.