Community Engagement Specialist
About The Position
The Community Engagement Specialist will drive advancing the company’s Corporate Social Responsibility (CSR) platform by helping operate and maintain our charity-care programs. The CSR Operations team operationalizes and maintains a robust platform of social programs that support enterprise-wide goals; differentiate the company in the marketplace; and further secure the company’s reputation as a dedicated corporate citizen committed to building a more sustainable, equitable, and inclusive future for health care. This role will serve as the onsite event leader for mobile care clinics, managing operations and serving as the primary contact for staff and external government and media attendees.
Requirements
- Bachelor's degree in related field or equivalent experience.
- Minimum 4 years of functional experience
- Possesses strong project management, problem solving, leadership and organizational skills
- Excellent people skills with ability to foster collaboration and cooperation amongst internal and external business partners
- Exceptional written and verbal communication skills
- Adaptable and able to effectively prioritize a workload that can and does evolve quickly
- Must be willing and able to travel 50-75% of the time
- Must be willing and able to work disaster relief duty
- Able to work with all levels of employees and management
- Ability to exercise discretion and independent judgment in performance of job duties
- Demonstrates openness to feedback and a strong willingness to listen and learn from manager and peers and can reflect and adapt as needed
Nice To Haves
- This would entail but not be limited to, long periods away from home, difficult working conditions and long days
Responsibilities
- Plan, travel with, and serve as an event lead who helps operate and maintain a fully functioning and responsive mobile care operation that includes four mobile clinics, one sprinter van, and multiple lanes of portable equipment that when deployed (together or separately) provide eye care and eyewear to those who otherwise would not have access to care
- Identify, capture, and manage all event details related to internal and external business partner needs, doctors, and volunteers and maintain/ track utilizing a shared platform
- Collaborate with event partners to set up and operate a successful mobile clinic that includes supporting the doctors as they provide care to the patients, monitoring and maintaining patient flow, and ensuring each volunteer has the knowledge/ skills needed to perform their duties during the clinic
- After the event provide a detail event report and any learnings relevant to the successful execution of future events.
- Act as an ambassador for all who visit a mobile clinic event including state and federal elected officials and be able to articulate how the mobile clinic operates and the impact and value it provides to the patients receiving care
- Serve as a spokesperson when members of the media attend an event and seek comment about the program and the event
- Participate in annual media training activities and seek to build and evolve storytelling skills by working one to one with members of the Public Relations team
- Assure effective communications are maintained within the team and with business partners, industry partners, and external charitable organizations.
- Help identify and support relationships with key charity-care partners external to the company
- Maintain reporting of key program outcomes and progress toward annual targets
- Provide support for CSR and charity care efforts as needed/ assigned
Benefits
- eligible bonuses and commissions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
