Community Engagement Specialist

Volunteers of America Colorado•Durango, CO

19h•Hybrid

About The Position

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. The Volunteer Specialist is responsible for recruiting, orienting and engaging individual volunteers and volunteer groups in Volunteers of America (VOA) Colorado’s Southwest Colorado programs. This position will also be responsible for the intake, organization, and record keeping of the Volunteer Services Program volunteers, including youth, family, adults and groups. and reporting.

Requirements

Associate degree in related field or equivalent relevant experience.
Minimum one-year supervisory or administrative experience.
At least one year of experience in volunteer coordination, supervision, or administrative support.
Valid driver’s license, access to reliable transportation, and proof of insurance.
Models VOA Colorado’s AIRS values: Accountability, Integrity, Respect, and Service.
Embodies the organization’s virtues: Hungry, Humble, and People Smart (HHS).
Demonstrates servant-leadership through transparency, joyfulness, and compassion.
Maintains a trauma-informed, client-centered approach to all work.
Displays high energy, emotional intelligence, and a proactive, problem-solving mindset.
Excellent verbal and written communication skills.
Strong organizational skills, with the ability to manage multiple priorities independently.
Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Publisher.
Knowledge of or willingness to learn about issues related to homelessness, poverty, aging, mental health, veterans, and survivors of domestic violence.

Nice To Haves

Six months of direct service experience with vulnerable or at-risk populations
Experience working with survivors of domestic violence and/or crisis intervention
Bilingual preferred.
Previous experience using Salesforce or similar CRM/volunteer management platforms.

Responsibilities

Recruit, select, orient, and place individual and group volunteers in VOA Colorado programs throughout Southwest Colorado.
Coordinate application processes, background checks, safety/confidentiality training, and Safehouse orientation for all volunteers.
Lead and supervise volunteer-led activities for shelter guests, including maintenance, meal prep, and donation sorting.
Maintain accurate volunteer data, including hours served, in compliance with legal and regulatory standards, using Salesforce.
Develop relationships with local businesses, civic groups, faith communities, and schools to build a pipeline of engaged volunteers.
Coordinate house and yard maintenance projects, and manage the service calendar involving providers, vendors, groups, and volunteers.
Assist with grant reporting related to volunteer contributions and impact.
Represent VOA Colorado in regional volunteer networks and community events to amplify program awareness and engagement.
Directly supervises individual and group volunteers, ensuring clarity of roles, safety, and meaningful engagement.