Community Engagement Specialist II

AECOM•Milwaukee, WI

9d•$65,000 - $85,000•Hybrid

About The Position

AECOM's West Region Strategic Communications Group is looking for a Community Engagement Specialist II to assist with public outreach and communications for projects in Wisconsin and around the country. This will be a hybrid position which requires three days a week in-office at our Milwaukee, WI location.

Requirements

Bachelors Degree in Communications or a related field + 2 years of public relations and/or related communications experience or a demonstrated equivalency of experience and/or education.

Nice To Haves

Experience working in or supporting the transportation/engineering/infrastructure industry.
4+ years of professional experience in a communications, community engagement or stakeholder engagement position.
Experience with or enthusiasm for learning new tools that enhance virtual collaboration and communication with stakeholders and the public.
Familiarity with the Adobe suite of tools and ability to assist in the preparation of graphics and layouts when needed.
Excellent verbal and written communication skills to effectively work with various departments and levels within company.
Intermediate skills with Microsoft Applications such as MS Word, Excel, PowerPoint.
Bi-Lingual (English/Spanish) with experience translating collateral materials.

Responsibilities

Collaborates with Project Managers on strategies, best practices, and potential risks associated with engaging stakeholders and the public for input on projects.
Contributes to the development of communications and public outreach plans with innovative strategies to increase community engagement and participation in projects.
Identifies and maps key stakeholders and community profiles for client projects.
Develops themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives.
Works on community engagement and communication activities and implements outreach campaign strategies with little supervision and within budget.
Coordinates with other staff to prepare graphic displays and layouts for public information.
Creates presentations for meetings with various stakeholders within a client’s brand guidelines.
Engages and informs stakeholders, communities, and residents on public or private projects in-person and/or virtually, or through written materials.
Drafts content for press releases, social media, websites, e-newsletters, stakeholder communications, fact sheets, and other materials for review by the Project Manager.
Plans and executes in-person and virtual events and public meetings, including overseeing logistics and materials as well as evaluating and selecting venues and vendors.
Provides acute attention to detail in the development and tracking of stakeholder communications.
Manages stakeholder and public feedback and monitors communications channels.
Develops surveys, analyzes feedback, and manages delivery of engagement reports summarizing public outreach efforts.
Performs a self-check of work prior to submitting to others for review.
Exercises sound judgment when communicating with internal and/or external clients or customers.
Completes other tasks as directed by the Project Manager to support public outreach during the planning and design phases for projects underway in the community.